Amr Saleem
Milwaukee
Summary
Dynamic and results-driven professional with a proven track record at Bella's Custom Design, excelling in service excellence and strategic problem resolution. Adept at managing high-volume sales events while training staff, I bring strong attention to detail and certifications in IT, enhancing operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Production and Sales Associate
Bella's Custom Design
MILWAUKEE
2014.03 - Current
- Established effective time management skills by completing projects ahead of time for necessary review.
- Managed sales and production at high-volume on-site events to increase sales.
- Trained and supervised other staff members.
- Proficient at solving customer service challenges
Intern
Rockwell Automation
Milwaukee
2023.09 - 2024.01
- Earned an internship through the Marquette University S.O.A.R program
- Worked alongside 7 other high school interns on rewriting scripts on PLCs and identifying errors
- Earned certifications including CompTIA A+, Network+, Security+, OSCP, MCSE, MCSA, & Google IT Support Certification
Intern
Northwestern Mutual
Milwaukee
2023.05 - 2023.07
- Supported staff members, reducing workload burden and enhancing focus on high-priority tasks
- Gained experience in applying learned concepts within the industry
- Learned basics of coding in JavaScript, HTML, and Python, earning certifications in these languages
Lifeguard
Milwaukee Recreation Department
Milwaukee
2022.06 - 2022.08
- Maintained proficiency in First Aid and CPR
- Ensured swimmer safety by monitoring pool area and enforcing rules
- Provided customer service to guests and addressed their concerns
Education
Bachelor of Science - Biomedical Engineering
University of Wisconsin-Milwaukee
Milwaukee, WI05.2028
High School Diploma -
Golda Meir School
Milwaukee, WI05.2024
Skills
- Service Excellence
- Strategic Problem Resolution
- Prioritization and Time Management
- Attention to Detail
- Simultaneous Task Management
Timeline
Intern
Rockwell Automation
2023.09 - 2024.01
Intern
Northwestern Mutual
2023.05 - 2023.07
Lifeguard
Milwaukee Recreation Department
2022.06 - 2022.08
Production and Sales Associate
Bella's Custom Design
2014.03 - Current
Bachelor of Science - Biomedical Engineering
University of Wisconsin-Milwaukee
High School Diploma -
Golda Meir School