AMR SIBAI
Orlando,FL
Summary
Highly motivated Project Manager with 6+ years of experience in customer service operations, business development, and team management. Proven record of successful project completion, cost-effectiveness, and cost-savings. Committed to providing high-quality services and meeting customer needs. Able to effectively communicate goals, create strategies, and manage team dynamics. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
9
9
years of professional experience
5
5
Years in project management experience
Work History
Project Manager
Karins Engineering
Daytona, FL
12.2023 - Current
- Led cross-functional teams to successfully deliver projects on schedule and within budget, exceeding client expectations
- Utilized strong communication skills to effectively collaborate with stakeholders and ensure project requirements were met
- Facilitated project meetings and documented action items to be shared with the project team
- Created and managed comprehensive project plans by clarifying tasks and the proper sequence needed to complete the project's scope
- Tracked project milestones and communicated regular status updates to all project stakeholders
- Managed multiple projects simultaneously and navigated around ambiguities autonomously
- Defined project requirements, roles, and scope with the project
- Managed projects that include structural concrete repair, waterproofing, façade repair and/or historic restoration.
- Developed and maintained project documentation and reports
Project Manager
Window Tint Specialists
Orlando, FL
09.2019 - 11.2023
- Facilitated project meetings and documented action items to be shared with the project team
- Took innovative approaches to process improvement projects and change management initiatives
- Managed multiple projects simultaneously and navigated around ambiguities autonomously
- Managed project to ensure all-staff compliance to new personal protective equipment standards
- Led cross-functional teams to successfully deliver projects on schedule and within budget, exceeding client expectations
- Utilized strong communication skills to effectively collaborate with stakeholders and ensure project requirements were met
Project Manager
Terra Max Engineering
Orlando, FL
04.2021 - 11.2022
- Led cross-functional teams to successfully deliver projects on schedule and within budget, exceeding client expectations
- Facilitated project meetings and documented action items to be shared with the project team
- Took innovative approaches to process improvement projects and change management initiatives
- Utilized strong communication skills to effectively collaborate with stakeholders and ensure project requirements were met
- Maintained open communication by presenting regular updates on project status to clients
Warehouse Associate
Amazon
Deltona, FL
08.2020 - 09.2021
- Managed shipping logistics to ensure on-time delivery for all orders
- Monitored inventory levels, reported low supplies to management, and filled out order requests on a weekly basis to avoid disruptions to the distribution process
- Received, verified, and stored incoming material
- Selected required quantity of material for processing
- Assisted in the training and education of new employees to maintain standard operating procedure with staff
- Lifted and moved parts up to 75 pounds in weight unassisted, pulled/pushed and slid parts up to 100 pounds unassisted, while maintaining quality and production standards in Receiving and Shipping of Parts
- Uphold a clean and safe working environment inside the warehouse at all times according to safety laws and company standards
Parking Attendant
Universal Orlando Studios
Orlando, FL
04.2018 - 01.2021
- Completed assigned tasks efficiently while meeting deadlines under pressure situations
- Identified areas for improvement in parking facilities and recommended solutions for enhancement
- Responded to customer inquiries and complaints in a timely manner
- Assisted with the development and implementation of parking lot security plans
- Developed and implemented customer service policies and procedures
- Maintained confidentiality of all customer information
- Implemented a customer feedback system to gather insights and improve service quality
- Organized special events and assisted guests with parking arrangements
Delivery Driver
Papa John Pizza
Orlando, FL
03.2017 - 04.2018
- Increased on-time delivery rate by 15% through efficient route planning and timely deliveries, contributing to improved customer satisfaction
- Delivered an average of 25 deliveries per day with 100% accuracy, ensuring timely completion of customer orders
- Collaborated with warehouse team to streamline loading processes, reducing loading time by 30% and increasing overall delivery efficiency
- Provided exceptional customer service by resolving delivery issues daily, resulting in a 95% customer retention rate
- Adhered to strict deadlines for time-sensitive deliveries without compromising safety or quality standards
Education
Bachelor of Arts - Architecture
12.2020
Associate of Arts - General Studies
04.2018
High School Diploma -
05.2015
Skills
- Detailed project timeline development
- Process Improvement
- Quality Management
- Project scheduling
- Decision Making
- Bid Reviewing
- Project Management
- Managing Contractors
- Quality assurance
- Budgeting and Forecasting
- Timelines and Milestones
- Work flow planning
- Project tracking
- Project scope analysis
- Verbal and written communication
- Team collaboration
- Relationship building
- Influencing skills
Certification
- OSHA 10 Hour Outreach Training Program - Construction
- General Contractor's Guide to Mass Timber Project Estimation - Woodworks
- Introduction to Wood Building Systems - The Wood Institute
- Mass Timber Structural Design: Tips for Practicing Engineers - Woodworks
- Structural Engineering of Wood Over Podium Structures - Woodworks
- ACI 562 Repair Code - ICRI
- Basics of Post-Tensioning Repairs for Restoration - ICRI
- Concrete Repair 101 - ICRI
Timeline
Project Manager - Karins Engineering
12.2023 - Current
Project Manager - Terra Max Engineering
04.2021 - 11.2022
Warehouse Associate - Amazon
08.2020 - 09.2021
Project Manager - Window Tint Specialists
09.2019 - 11.2023
Parking Attendant - Universal Orlando Studios
04.2018 - 01.2021
Delivery Driver - Papa John Pizza
03.2017 - 04.2018
International school of Arts and Science - High School Diploma,
Valencia College - Associate of Arts, General Studies
University of Central Florida - Bachelor of Arts, Architecture