Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amra Mujakic

Utica,NY

Summary

Experienced professional with a diverse background in sales, customer service, and real estate management. Energetic and enthusiastic, with a relentless drive to make a positive impact in every endeavor. Committed to continuous growth and learning, I bring a unique blend of interpersonal skills, strategic thinking, and unwavering dedication to any role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager/Head Waiter

Ambasador Restaurant
Utica, NY
01.2017 - Current
  • Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
  • Conducted regular performance evaluations for wait staff to continually improve service quality.
  • Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Real Estate Agent

Berkshire Hathaway HomeServices
02.2022 - 11.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Thomas R Proctor High School
Utica, NY
06.2013

Skills

  • Excellent communication, interpersonal, and relationship skills
  • Extremely coachable and implements feedback, always wanting to learn more
  • Detail-oriented, organized, efficient, and timely
  • Managing complex workflows and maintaining meticulous records for accuracy and compliance
  • Team player with a collaborative mindset, capable of working effectively with colleagues to achieve shared objectives
  • Reputation for professionalism, integrity, and ethical conduct, serving as a trusted advisor to clients and colleagues alike
  • Proven ability to adapt to diverse environments and demands, thriving in dynamic settings where quick thinking and resourcefulness are paramount

Certification

  • Real estate salesperson-2022

Languages

Bosnian
Limited

Timeline

Real Estate Agent

Berkshire Hathaway HomeServices
02.2022 - 11.2023

Manager/Head Waiter

Ambasador Restaurant
01.2017 - Current

Thomas R Proctor High School

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Amra Mujakic