Amram Elias
Edmonton,AB
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
12
12
years of professional experience
Work History
Collections Associate
First Help Financial
07.2023 - Current
- Increased collections success by implementing effective negotiation strategies and payment plans.
- Streamlined the collections process for improved efficiency and increased recovery rates.
- Maintained a high level of professionalism while resolving delinquent accounts with tact and empathy.
- Contributed positively towards team culture sharing best practices among colleagues for collective growth.
Parts Advisor
Chrysler Dodge Jeep Ram
10.2022 - 02.2023
- Improved inventory management by implementing efficient tracking systems and conducting regular audits.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
Office Clerk
Alsco Uniforms
11.2021 - 10.2022
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Visual Merchandising Team Lead
Nike
02.2012 - 10.2015
- Enhanced store aesthetics by designing and implementing visually appealing merchandise displays.
- Boosted sales performance through strategic placement of high-demand products and promotional materials.
- Collaborated with cross-functional teams to develop cohesive visual merchandising strategies in line with brand guidelines.
- Implemented seasonal visual merchandising updates, keeping the store fresh and engaging for customers throughout the year.
Education
High School Diploma -
Delta High School
Santa Maria, CA10.2010
Skills
- Strong Negotiation Skills
- Organizational Skills
- Data Entry Accuracy
- Computer Literacy
- Professionalism and Ethics
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Additional Information
Over 5 years of missionary work in multiple cities and countries.
Timeline
Collections Associate
First Help Financial
07.2023 - Current
Parts Advisor
Chrysler Dodge Jeep Ram
10.2022 - 02.2023
Office Clerk
Alsco Uniforms
11.2021 - 10.2022
Visual Merchandising Team Lead
Nike
02.2012 - 10.2015
High School Diploma -
Delta High School