AMRITA DESAI

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments
• This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
• Conducts or acquires background checks and employee eligibility verifications
• Implements new hire orientation and employee recognition programs
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
• Attends and participates in employee disciplinary meetings, terminations, and investigations
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Arranges, attends, and contributes to meetings with colleagues and other stakeholders, taking minutes if necessary
• Manages any issues with facilities and maintenance and interfaces with building maintenance and operations
• Plans, coordinates and manages internal colleague events.

• Developed and implemented global strategies to attract top talent across various regions
• Collaborated with hiring managers to identify staffing needs and devise effective recruitment plans
• Ensured compliance with employment laws and regulations
• Created detailed job descriptions reflecting responsibilities, qualifications, and required skills
• Worked with department heads to align job descriptions with organizational goals
• Utilized diverse sourcing methods, including job boards, social media, and networking, to identify potential candidates
• Conducted initial screenings and interviews to assess qualifications and cultural fit
• Managed the recruitment, hiring, and onboarding processes
• Performed background checks, conducted interviews, issued employment contracts, and facilitated orientations
• Supported developmental programs for both new and existing employees
• Promoted diversity and inclusion in recruitment practices
• Tracked and analyzed recruitment metrics such as time-to-fill, cost-per-hire, and candidate satisfaction
• Prepared and presented regular reports on recruitment activities
• Enhanced Citigroup’s reputation as an employer of choice
• Participated in career fairs, networking events, and online forums
• Built and maintained strong relationships with internal stakeholders
• Stayed informed about recruitment trends and innovations.

• Managed the full hiring process from requisition through onboarding
• Reduced time-to-hire by 20% through effective sourcing strategies
• Achieved 100% accuracy in applicant tracking system data
• Successfully acquired over 50 top talents within a year
• Effectively managed a high volume of job postings
• Collaborated with team members to enhance performance and employee satisfaction
• Provided guidance on employee relations and corrective actions.

• Administered onboarding processes, including pre-employment checks and orientation
• Implemented HR programs promoting health and wellness, significantly improving employee engagement
• Recommended and executed an affirmative action plan to meet rapidly changing business needs
• Assisted the HR Manager with various HR activities, including drug testing, coaching, counseling, and performance management
• Supported development programs for continuous personal and professional growth of employees.

• Directed the full recruitment lifecycle for technical roles, ensuring a high-quality candidate experience
• Increased candidate pool by 30% through proactive headhunting
• Implemented a tracking system that streamlined the recruitment process
• Successfully conducted 50+ kick-off calls with hiring managers
• Scheduled interviews for candidates across 30 roles.

• Managed and administered 100% of pre-employment assessments for prospective candidates
• Assisted with new employee onboarding, ensuring timely completion of all pre-employment forms
• Led end-to-end recruitment for technical positions, ensuring a seamless candidate experience
• Collaborated with hiring managers to define job requirements and develop effective recruitment strategies
• Sourced candidates through industry events, online platforms, and employee referrals
• Conducted detailed technical interviews to evaluate expertise and role suitability
• Maintained and updated the Applicant Tracking System (ATS) for organized candidate data
• Designed and implemented competency-based interview frameworks
• Facilitated offer negotiations and provided comprehensive role and benefit information
• Enhanced the company’s employer brand through targeted recruitment marketing campaigns
• Monitored recruitment metrics to track progress and identify improvement opportunities.

Employed Boolean search techniques on platforms such as LinkedIn, CareerBuilder, Monster, and JS Firm to effectively identify and engage prospective candidates.
Executed prospecting, cold calling, and online business presentations to successfully attract and engage both job seekers and employers.
Developed and delivered tailored solutions to clients, addressing specific hiring needs through job postings, employer branding, and diversity and compliance initiatives.
Drove business growth by introducing additional products and services to existing clients and cultivating new business relationships.
Maintained up-to-date knowledge of industry trends and developments in job markets, recruiting, human resources, and sourcing to offer strategic insights and solutions.