Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Interests
Timeline
AssistantManager

Amrita Niroula

Irving,TX

Summary

OBJECTIVES Soon-to-be graduate eager to put my information technology management with a concentration in data analytics degree to work. Excited to join a team where I can contribute my skills to reach organizational goals while growing as a data analytics professional. Enthusiastic about challenges, continued learning, and teamwork. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Assistant Manager

Dossani Paradise Management
Grapevine, TX
05.2020 - 03.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Developed strategy to increase sales and drive profits.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.

Assistant Store Manager

Subway
Edmond, OK
07.2018 - 03.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Sandwich Artist

Subway
Edmond, OK
02.2017 - 06.2018
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.

Education

Bachelor’s - information technology management

East Central University

Data Analytics Business Certificate in Management Information Systems - undefined

University of Central Oklahoma Attended
01.2019 - 01.2020

Associate in Science Degree - undefined

Oklahoma City Community College
01.2016 - 01.2018

Skills

Soft Skillsundefined

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Achieved employee of the month by completing all essential tasks with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Achieved employee of the month by introducing employee database for helping manager schedule, manage employee records, help generate employee reports by accessing employees past and present information.

Additional Information

I am currently on process of getting certificates like Google Project Management, Google digital marketing and e-commerce professional certificate, Google Data Analytics professional certificate from Coursera. And also will be interested in getting additional training and certificates required by the company.

Certification

Google Analyst

Interests

Volunteer Work

Technology

Entertainment

Travel

Learning new things

Timeline

Assistant Manager

Dossani Paradise Management
05.2020 - 03.2021

Data Analytics Business Certificate in Management Information Systems - undefined

University of Central Oklahoma Attended
01.2019 - 01.2020

Assistant Store Manager

Subway
07.2018 - 03.2020

Sandwich Artist

Subway
02.2017 - 06.2018

Associate in Science Degree - undefined

Oklahoma City Community College
01.2016 - 01.2018

Bachelor’s - information technology management

East Central University
Amrita Niroula