NATASHA TAYLOR
MIRAMAR
Summary
As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Overview
19
19
years of professional experience
Work History
Assistant Manager
The UPS Store
03.2022 - Current
- I have successfully led and supervised teams, provided guidance, support, and motivation to achieve team goals. I handle claims, scheduling, performance report, Certified Operator Training, organizing, solving problems and other various management functions.
Teller
Tropical Financial Credit Union
05.2021 - 03.2022
- Process member transactions, including deposits, withdrawals, and loan payments; sells cashier's checks, travelers checks to members; transfers amounts from member accounts as directed while ensuring compliance to Federal laws.
Clerk/CA Agent Dept
Dollar Financial Group
10.2016 - 05.2021
- Analyze and audit critical business accounts, adapt to new changes given by executive dept, audit new accounts from stores, delegate heavy workloads quarterly, and handle other key office functions daily.
Supervisor
Furla
01.2012 - 10.2016
- Sales support, verbal communication, critical thinking, and responsible for key opening and closing duties, knowledge of operational tasks, sales, deposits, store cash controls and inventory management. Initiated customer service follow-up and store promotions drive.
Supervisor
Kate Spade
09.2006 - 01.2012
- Updated and maintained store photo library of products, built and grew relationships with customers for continued business. maintained a budget for a preferred customer and sent product each month in accordance with the budget.
Education
High School Diploma -
01.2004
Certified Operator - undefined
UPS
01.2022
Skills
- Conflict Resolution & Problem Solving
- Multitasking
- Positive attitude and Resilience
- Adaptability and flexibility
- Product and service knowledge
- Organization/ Attention to Detail
- Soft skills
- Excellent Communication skills (Verbal & Written)
- Problem-solving skills
- Reliability & Accountability
- Technical Proficiency
- Empathy and Patience
- Time management and organization
- Notary public
Timeline
Assistant Manager
The UPS Store
03.2022 - Current
Teller
Tropical Financial Credit Union
05.2021 - 03.2022
Clerk/CA Agent Dept
Dollar Financial Group
10.2016 - 05.2021
Supervisor
Furla
01.2012 - 10.2016
Supervisor
Kate Spade
09.2006 - 01.2012
Certified Operator - undefined
UPS