Amrita Pharsi
Queens Village,NY
Summary
Accomplished leader known for exceptional inventory management and customer relationship skills. Experienced in analyzing data to identify trends and establish effective marketing strategies, ready to contribute to enhanced operational performance and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
Coach
Garden City, New York
06.2024 - Current
- Collaborated with management team to develop long-term strategic planning initiatives for company growth.
- Directed operations staff, providing guidance and training to align team efforts with company objectives.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Resolved escalated situations regarding inbound and outbound deliveries to ensure timely service.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
Sales Manager
Coach
Garden City, New York
11.2023 - 06.2024
- Collaborated with store manager to enhance personal selling strategies and business plans, contributing to improved financial and retail outcomes.
- Facilitated regular meetings with leadership to align on quarterly and annual goals and objectives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Trained, coached, and mentored junior sales personnel, fostering their success and development in sales roles.
- Established relationships with key clients, while maintaining existing customer base.
Fine Jewelry Manager
Macys
Manhasset, New York
09.2020 - 10.2023
- Managed daily operations to achieve store performance standards.
- Regularly evaluated staff performance against set goals and objectives related to sales targets.
- Addressed customer complaints promptly, fostering a positive shopping experience.
- Partnered with vendors to coordinate timely product deliveries, enhancing inventory management.
- Analyzed business performance data and forecasted business results for upper management.
Fine Jewelry Operations
Macys
Manhasset, New York
2017 - 09.2020
Education
Bachelor of Science - Marketing
York College
Jamaica, NY05-2020
High School Diploma -
Hillcrest Highschool
Jamaica, NY06-2018
Skills
- Inventory analysis
- Sales forecasting
- Vendor relations
- Customer relationship management
- Microsoft Office proficiency
- Time management
- Marketing strategies
Timeline
Operations Manager
Coach
06.2024 - Current
Sales Manager
Coach
11.2023 - 06.2024
Fine Jewelry Manager
Macys
09.2020 - 10.2023
Fine Jewelry Operations
Macys
2017 - 09.2020
Bachelor of Science - Marketing
York College
High School Diploma -
Hillcrest Highschool