Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Secretary
Jamaica Hospital Medical Center
08.2022 - Current
Work with various specialties such as, Cardiology, Neurology, Radiology, Vascular, Electrophysiology etc.
Scheduled procedures, obtain authorizations and give patients pre-operative instructions for Cardiac Catheterization, biopsies, pacemaker implant, mediport placement / removal, cerebral angiograms, epidural injections, kyphoplasty and vascular procedures.
Patient check-in and check-out: ensuring patients are greeted warmly, verifying their identity and appointments, and facilitating the check-in and check-out process.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel chart.
Answered multi-line phone line and direct to appropriate department.
Preregister and prepare patients chart for their appointments such as echocardiogram, nuclear stress test, EKG, pacemaker check, EEG, pulmonary function test, holter monitors.
Performed various administrative tasks by filing, copying and faxing documents.
Medical Biller
Advanced Cardiovascular Diagnostics
02.2021 - 04.2022
Manage billing for Cardiologist.
Billed for rapid Covid-19 tests, antibodies, polymerase chain reaction (PCR) tests, Moderna, Pfizer and Johnson & Johnson vaccines.
Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Trained new team members in medical billing software, increasing efficiency within the department.
Delivered timely and accurate charge submissions.
Medical Biller
MK Healthcare Medical PC
10.2013 - 07.2020
Work closely with doctors ensuring superbills are correct.
Manage billing for Podiatry, Orthopedic, Neurology, Urology, Internal Medicine, Physiatrist, Physical Therapy, etc.
Post payments, submit medical records, process billing and obtain authorizations for workers' compensation and no fault cases.
Schedule appointments for new and follow-up patients.
Help with front desk responsibilities when short staff.
Medical Biller
Brunswick Billing Inc
08.2011 - 07.2013
Enroll new doctors / providers for Medicare and Medicaid.
Create and submit claim for Physical Therapy, Occupational Therapy, Internal Medicine.
Reviewed and appeal unpaid and denied claims.
Collected payments and applied to patient accounts.
Work closely with office manager sharing responsibility.
Entrusted with security codes to open and close the office.
Cashier
Associated Wholesale Grocers Inc.
08.2007 - 11.2010
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, food stamps, voucher and credit card transactions.
Education
Associate of Science - Health Science
Kingsborough Community College
Brooklyn, NY
12-2025
Certified Professional Coder (CPC) -
AAPC
02-2025
Skills
Basic knowledge of microsoft word and excel
Medical Terminology, HIPAA
Verbal and written communication
Knowledgeable of Epic, eClinicals, Criterion and doc-torcom software
Customer service
Typing rate 40 wpm
Certification
Medical Billing Certificate - NY Center for Medical Assistant Training.
Dental Assisting Certificate - NY City College of Technology.
Timeline
Secretary
Jamaica Hospital Medical Center
08.2022 - Current
Medical Biller
Advanced Cardiovascular Diagnostics
02.2021 - 04.2022
Medical Biller
MK Healthcare Medical PC
10.2013 - 07.2020
Medical Biller
Brunswick Billing Inc
08.2011 - 07.2013
Cashier
Associated Wholesale Grocers Inc.
08.2007 - 11.2010
Medical Billing Certificate - NY Center for Medical Assistant Training.
Dental Assisting Certificate - NY City College of Technology.
Associate of Science - Health Science
Kingsborough Community College
Certified Professional Coder (CPC) -
AAPC
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