Amrit Pal Kaur
Indian Land,SC
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
2026
2026
years of professional experience
Work History
Tech Support Rep
Intuit ( Foundever)
2021 - Current
- Diagnosed and resolved technical issues for customers using remote troubleshooting tools.
- Assisted customers with software installations and upgrades, ensuring seamless functionality.
- Provided timely responses to customer inquiries, enhancing overall satisfaction and support experience.
- Recorded support tickets in ticketing system to streamline resolution processes.
Skills
I assisted Quickbooks online customers resolve their problems by remotely sharing screen, by sending emails , guiding them to watch relevant YouTube content
Additional Information
I am expert in Quickbooks payments, payroll , green dot , Quickbooks book money issues.
Timeline
Tech Support Rep
Intuit ( Foundever)
2021 - Current
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