Amritpal Singh

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.

Conducted walkthroughs to ensure safety

Assisted store management when necessary

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.

• Managed unexpected situations such as road closures or detours calmly and efficiently without compromising deadlines.
• Collaborated with dispatchers to effectively manage daily schedules, maximizing productivity while minimizing delays.
• Performed thorough pre-trip vehicle inspections to ensure safety and minimize downtime due to maintenance issues.
• Increased overall safety by consistently performing routine vehicle maintenance checks and promptly addressing identified issues.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Conformed to all DOT rules and regulations.

• Collaborated with dispatchers to communicate any delays or obstacles encountered during deliveries, allowing for prompt adjustments to timelines or routes.
• Consistently met or exceeded performance metrics related to on-time deliveries, customer satisfaction ratings, and safety records.
• Enhanced route efficiency by meticulously planning daily deliveries
• Carefully loading and unloading packages, utilizing proper handling techniques.
• Delivered packages to customer doorsteps and business offices.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Organized daily work based on collection priority.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
• Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.

• Maintained daily, legible DOT log book and submitted corresponding documents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Filled out load paperwork and DOT-mandated log books.
• Hook and drop experience
• Amazon relay

• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.

• Conducted ongoing assessments of clients'' physical, mental, and emotional well-being to inform individualized care plans.
• Advocated on behalf of clients when communicating with healthcare providers about treatment options or concerns related to their overall wellbeing.
• Maintained accurate records of client progress, ensuring timely updates to care plans and communication with families.
• Mentored junior staff members, sharing expertise in senior care best practices and fostering professional development.
• Coordinated medical appointments, transportation needs, and other services to ensure comprehensive care for clients.