Amruthavarshini Thota

• Discuss with business analyst, architect and product owners to understand the business requirements and review the technical Specification document with all the partners and stake holders.
• Collaboration with management, internal and development partners regarding software application design status and project progress.
• Analyzed proposed technical solutions based on partner and customer requirements.
• Delivered unit-tested systems within customer-prescribed timeframes.
• Tested methodology with writing and execution of test plans, debugging and testing tools.
• Supervised work of programmers, offshore team in assigning tasks and monitored performance against targets.
• Performed code fixes and enhancements for inclusion in future code releases.
• Proved successful working within tight deadlines and a fast-paced environment.
• Analyzed work to generate logic for new systems, procedures and tests.
• Developed conversion and system implementation plans.
• Documented development methodologies in Sharepoint sites to be used by team in future projects.

Project name: United Parcel Service - UPS, United states

• Map business requirements to system requirements, review designs, prepare test case documents and ensure quality deliverable.
• Serve as Onshore point of contact for the projects and interact with client (Analysts, Architects, PMs and SMEs) regarding the technical discussions on daily basis.
• Apply IBM tools, processes, and methodologies to estimate and simplify the solutions to implement high quality software components.
• Guide project development & enhancement team during software development and build the code components, modules within the client IT architectural framework.
• Conduct detailed technical reviews of designs and code to ensure the changes are in-line with clients original business requirement
• Develop knowledge management process in service management tool for build knowledge base and adhere Client policy and SLA (Service Level Agreement).
• Working closely with client to identify new opportunity which will increase the revenue for client and bring benefit to IBM by adding additional head counts.
• Worked on Proof of Concept on the mainframe modernization initiative to bring cloud path on the current Legacy application.
• Working with client and IBM architect for Process improvement ideas which helps to improve client revenues and reduce MIPS cost.
• Participate in the capacity performance meetings between Capacity Performance team and application team and look for any improvements.
• Resolve production issues and user issues impacting business and provide quality solution on time.
• Develop and Support End to End Implementation process.
• Support for the implementation of monthly maintenance items and half-yearly Enterprise Release items.
• Involved in review of projects artifacts and client interfacing documents.
• Involved in taking knowledge sharing sessions within the team.
• Participating in Weekly Status Report of PRS application on weekly basis to discuss with clients on monitoring the development, maintenance, and production support activities for current week and for upcoming weeks.
• Understanding and practice Topaz Workbench, WatsonX code assistant from IBM and Sonar cube.

Project name: United Parcel Service - UPS, India

• Develop and support end to end implementation process.
• Do the impact analysis, estimation, coding, preparation of unit test scripts, system integration test scripts and support for product testing, UAT and Implementation.
• Understanding the business requirement and prepare functional Requirement document.
• Work on minor and major enhancements on requested business requirement.
• Provided Beeper Support (24/7) on weekly basis.
• Support implementation of monthly maintenance items and half-yearly Enterprise release items.
• Lead the Team of 6 members for 3 years with guidance in improving application functionality.
• Involved in Delivery tracking for the peers.
• Involved in Onsite - Offshore co-ordination.
• Get daily status report from offshore team and present it to Onsite and clients.
• Involved in review of projects artifacts and client interfacing documents.
• Responsible for adhering to the quality processes followed in the project.
• Working with client to resolve issues related to the development activities and suggest changes in solution if required.
• Creating Weekly Status Report of the application on weekly basis for clients to monitor the development, maintenance, and production support activities for current week & for the upcoming weeks.
• Contribution towards productivity requests to enhance the performance of the application and save billing hours for UPS wherever applicable.
• Developed tools that automate the process and make the systems efficient..

Project name: United Parcel Service - UPS, India

• Worked on Software Development Life Cycle experience in development and implementation of software applications on IBM Mainframe.
• Perform regular maintenance tasks and handle adhoc requests.
• Monitor application health as per the schedule and update document in share point tool.
• Update Daily volume report, monitor Service now tool for any open tickets and take appropriate action.
• Involved in taking knowledge sharing sessions within the team.
• Part of GD team (managed by IBM) which provided 24X7 support for 5 successful Peak seasons for UPS client.
• Handling production support and solving several types of job abends and fixing them permanently.