Amutra Levine

• Responsible for the onboarding process of new federal partners to the single, common federal electronic health record to enhance patient care and provider effectiveness
• Developed and initiated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
• Facilitated communication between internal personnel, contractors and vendors for project cohesion
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines

• Improved existing project management practices and established additional best practices, drawing from experience and analysis of existing process standards
• Recorded project details such as task progress, resources costs and allotted budgets to analyze performance, generate performance reports for key leaders
• Facilitated meetings with key leaders and collaborated with project teams to ensure timely decision-making and effective communication between project stakeholders at all levels
• Identified and documented integrated, robust and complex scope, key milestones, timelines, dependencies and resource requirements to develop a project management plan
• Strong writing and communication skills, expert in Microsoft Project, PowerPoint, Word with a working knowledge of SharePoint and Access
• Created and implemented change management strategies for the Revenue Cycle Management portion of the Military Health Systems Genesis Project to maximize employee adoption and usage and minimize resistance
• Oversaw change management efforts to support implementation of critical initiatives driving technology, process, and culture changes
• Created appropriate documentation that allowed stakeholders to understand the detailed steps of operational processes and flow of data
• Fostered relationships with vendors to promote positive working relationships
• Developed and executed strategies and/or provided advice to external clients or internal consultants in area of expertise
• Assisted managers in determining the best content to share with others; Supported other team members in sharing knowledge
• Established credibility and developed relationships with all levels of client managers (both clinical and non-clinical) in a health setting

Public Health Geographic Information System (GIS) Analyst of the Incident Management Team (IMT) responsible for incorporating information from numerous sources both internal and external to HHS into a single visual environment for enhanced situational awareness, assessment, and management of resources for planning, response to natural, man-made or pandemic events.

• Contributed to centralized GIS portal and ArcGIS database, correctly inputting data on new job sites and revising data on changing conditions.
• Combined remotely-collected and on-site data acquisition to generate unified geographic mapping information.
• Used Geographic Information Systems technology and equipment to produce detailed maps.

• Supervises four Health Service Coordinator 3 accountability and quality assurance (QA) activities for the Childhood Vaccine Program
• Provides independent senior-level consultation for Local Health Jurisdictions (LHJs), providers, and state staff on best practices in vaccine management and quality assurance
• Coordinates the development of training materials, strategies and implementation plans
• Provides senior-level training for providers and other stakeholders on the use of the Immunization Information System (IIS) for vaccine management business processes
• Develops and implements health policies and procedures related to vaccine management for the Childhood Vaccine Program
• Participates in program planning and evaluation of health service delivery products
• Writes, coordinates the development, and assures accuracy and distribution of vaccine management communication materials
• Contributes to future planning and improvement of the vaccine management section which includes leading provider and LHJ customer satisfaction efforts.

• Managed the day-to-day front & back office operations of a Dermatology practice, including hiring and training staff, scheduling appointments, maintaining patient records, collecting payments from patients for services rendered
• Spearheaded the implementation of a new patient portal, which increased online appointment scheduling by 25%
• Managed all aspects of billing and collections, including negotiating with insurance companies over denied claims
• Conducted regular training for staff on how to improve customer service skills and reduce call times
• Collaborated with management team to implement process improvements that reduced average wait time by 15%
• Coordinated Internal and External Communication for the practice, for different parties, including patients, vendors, suppliers, medical sales reps, insurance companies, and doctors

Healthcare Manager with US Army (2014-2016) and Healthcare and Social Services Manager for Women Elevated Incorporated (2018 - Current)

• Experience in specialized public health programs and the development of public health strategies and alternatives
• Knowledge of local and state techniques methods processes and guidelines for delivering information about the public health system, social justice programs, and cultural responsiveness
• Excellent communicator capable of delivering clear and concise instructions through a range of channels such as newsletters email courses and more
• Plans, organizes, and directs the activities of the health promotion program and coordinates further clinical care with community medical providers.
• Commitment to equity as demonstrated by a proven track record of successfully engaging with and improving outcomes for diverse communities and federal government
• Proficient in engaging with diverse staff, leadership, and constituents to promote trust, collaboration, and partnerships, both internal and external to the organization.
• Over 20 years of experience demonstrating a high level of reliability, strong organizational skills, attention to detail, demonstrative political savviness, and good judgement in professional matters.
• Developed and monitored indicators of organizational culture and engage employees and senior leadership to create organizational change.
• Proficient in creating/designing adult learning and teaching of the content and skills associated with operating with an equity lens for federal government.
• Uses Public Health experience to implement and evaluates health communication interventions to influence behavior and improve health using social marketing methods and standardized materials

• Provided overall management and execution of disaster recovery and mitigation related projects including deploying to support disaster field activities directly related to specific disasters, emergencies, projects and or activities
• Advised and assist in major military commands (SOUTHCOM, EUCOM, CENTCOM) on Anti-Terrorism (AT) support and plans, FPCON Measures, Fire and Emergency Services, Disaster Preparedness Plans, and Continuity of Operations
• Oversaw 20 lead coordinators and ensured safety, efficiency, and services were being delivered in accordance with the agency’s operational and logistical response to humanitarian crises and services to local citizens and migrants
• Oversaw and coordinated the delivery of emergency response and humanitarian relief services, such as emergency shelter, food, clothing, transportation, intake, and volunteer management, schedules for 100 team members