Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Amy Abbott

Geneva,NY

Summary

Dedicated Direct Support Professional with extensive experience at Upstate Cerebral Palsy, skilled in medication administration and crisis intervention. Proven ability to foster positive social interactions and enhance client engagement through recreational activities. Committed to maintaining safety compliance and training staff to uphold best practices in support services.

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

10
10
years of professional experience

Work History

Direct Support Professional

Lochland School
06.2022 - Current
  • Assisted individuals with daily living skills to promote independence and self-sufficiency.
  • Monitored behavioral patterns and implemented strategies to foster positive social interactions among clients.
  • Facilitated recreational activities that encouraged engagement and skill development for residents.
  • Trained new staff on best practices for support services, ensuring compliance with safety protocols.
  • Maintained accurate documentation of client progress, contributing to continuity of care and program evaluation.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Stocker

Walmart
05.2019 - 05.2022
  • Stocked shelves efficiently to ensure product availability and organization.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies.
  • Collaborated with team members to maintain optimal store layout for customer accessibility.
  • Trained new employees on stocking procedures and safety protocols.
  • Monitored expiration dates, ensuring compliance with health and safety standards.
  • Implemented restocking strategies that improved product turnover rates within departments.

Direct Support Professional

Upstate Cerebral Palsy
12.2015 - 04.2019
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Education

High School Diploma -

South New Berlin Central School
South New Berlin, NY
06-1993

Skills

  • Daily living assistance
  • Behavioral monitoring
  • Crisis intervention
  • Staff training
  • Documentation management
  • Medication administration
  • Safety compliance
  • Team collaboration
  • Inventory management
  • Stock organization
  • Customer service enhancement
  • First aid and safety
  • Housekeeping tasks

Certifications

AMAP

CPR

SCIP-R

G-Tube

Timeline

Direct Support Professional

Lochland School
06.2022 - Current

Stocker

Walmart
05.2019 - 05.2022

Direct Support Professional

Upstate Cerebral Palsy
12.2015 - 04.2019

High School Diploma -

South New Berlin Central School
Amy Abbott