Amy Albright, LDO

• Leveraged experience through multiple levels of management positions guiding this business to success and expansion
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels
• Created, managed and executed business plan and communicated company vision and objectives to motivate teams and team leaders
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new locations
• Created and led in-office billing dept to handle all medical and vision insurance claims and payments. Reduced accounts receivable from over $325,000 to approximately $100,000 in a 12 month period.
• Streamlined and required consistent workflows to improve efficiency across multiple clinic locations.
• Oversaw budget management and resource allocation for operational and payroll needs.
• Recruited, hired and negotiated contracts with new Optometrists
• Established partnerships with vendors to optimize supply chain management. Negotiated favorable contracts.
• Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
• Coordinated multiple workshops to educate team members on best practices to optimize productivity
• Managed 40 team members across 5 locations, resulting in approximate $2.3 million increase in annual revenue
• Led and managed multiple projects simultaneously

• Focused on educating employees at corporate health fairs about the importance of eye health, encouraging them to sign up for Eyemed vision insurance, and explaining how to use those benefits effectively. While there, I also scheduled eye exams for members at the most convenient Luxottica locations.

● This was a part time position held concurrent to my management positions with Luxottica.

• Managed Profit and Loss statements, Scheduling, Payroll & Inventory Control
• Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to patients
• Identified and resolved process issues to encourage smoother procedures and more efficient workflow
• Managed daily retail store operations and ensured compliance with company policies.
• Discussed optimal lens, coating and frame recommendations with customers to meet individual needs

• Assumed this position as it transitioned from a Pearle Vision to a LensCrafters
• In 11 months, successfully transitioned staff, re-staffed vacancies, and implemented corporate advancements in technology
• In the first 3 months, the location exceeded all company goals and by years end earned a place in the LensCrafters Presidents club as it was ranked in the top 25 company wide
• Fostered great partnership with the location Optometrist to facilitate patient growth as well as profitability
• Integrated a new Optometrist into the store to continue further success
• Trained, managed and developed the professional growth of the new in house optical lab manager