Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Amspaugh

Millersport,OH

Summary

Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution. Reliable Cash Office Assistant known for high productivity and efficiency in task completion. Specialize in accurate cash handling, financial record keeping, and discrepancy resolution skills. Excel in time management, problem-solving, and communication, ensuring smooth financial operations and supportive team interactions.

Overview

20
20
years of professional experience

Work History

Behavior Technician

Lancaster School District
Lancaster, OH
07.2023 - Current
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Assisted in the implementation of crisis intervention protocols when needed.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
  • Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Attended review, progress and clinical team meetings.
  • Assisted with building life and social skills useful for everyday activities and interactions.

Sales Associate

Kohls Department Store
Pickerington, OH
04.2014 - Current
  • Work in the cash office verifying transactions from prior work day. Verify safe, order money, process cash and check deposits.
  • Processed credit card payments from customers using terminal equipment.
  • Verified accuracy of change fund and ensured proper documentation was completed for each transaction.
  • Resolved customer inquiries related to payment issues or discrepancies.
  • Assisted customers in making cash payments and processing returns.
  • Provided excellent customer service to both internal and external clients.
  • Provided excellent customer service at the checkout counter by greeting customers, answering questions, and helping them locate items.
  • Monitored and balanced daily cash transactions.
  • Identified fraudulent activity within the Cash Office area and reported it immediately to management.
  • Tracked inventory levels of currency supplies such as coins, bills, checks.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Secretary

Millersport Sweet Corn Festival
Millersport, OH
11.2004 - Current
  • Provided administrative support to the Office Manager and other staff members.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Organized and maintained filing systems for important documents.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Managed multiple calendars and contacts using computer software.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Education

Associate of Science - in Associate of Applied Business

Ohio University
Lancaster
06-1990

Skills

  • Bank Deposit Preparation
  • Cashier experience
  • Sales Support
  • Safe balancing
  • Calendar Management
  • Letter writing
  • Appointment Scheduling
  • Spreadsheet Management
  • Minute Taking
  • Verbal and written communication

Timeline

Behavior Technician

Lancaster School District
07.2023 - Current

Sales Associate

Kohls Department Store
04.2014 - Current

Secretary

Millersport Sweet Corn Festival
11.2004 - Current

Associate of Science - in Associate of Applied Business

Ohio University
Amy Amspaugh