Amy Andel
West Fargo,ND
Summary
Strategic Project Leader experienced in project management and risk mitigation. Delivered successful project outcomes through agile delivery, stakeholder coordination, and process improvement. Maintained strong organization and attention to detail while managing end-to-end project tasks.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Strategic Project Lead
Sammons Financial Group
03.2002 - 10.2026
- Oversaw project lifecycle from initiation to closure, keeping milestones and objectives on track.
- Developed contingency plans and monitored progress and risks across projects to mitigate potential disruptions.
- Collaborated with project teams to swiftly identify and resolve issues, ensuring project timelines remained intact.
- Guided project teams with clear direction and support.
- Used agile methodologies to improve team efficiency and project adaptability.
- Communicated with stakeholders throughout project life cycle.
- Prioritized tasks and assignments to keep project momentum and meet critical deadlines.
- Reviewed project work to ensure compliance with established policies and standards.
- Partnered with other departments to define functional requirements for new products or systems.
- Coordinated resources to support successful project completion.
- Supported troubleshooting during system development process.
- Trained end users on system usage after implementation.
- Supported several projects from kickoff through production elevation.
- Analyzed project outcomes and integrated lessons learned to enhance future project execution.
Manager
Sammons Financial Group
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led team, boosting productivity and delivering exceptional customer service.
- Collaborated with business leaders on strategic operational planning.
- Guided staff on procedures, systems, and service expectations.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Improved team morale and retention through recognition programs and career development initiatives.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Life Marketing Specialist
Sammons Finanical Group
- Reviewed market trends and customer needs to support strategic planning.
- Worked with sales teams to build targeted lead generation plans that raised qualified leads.
- Made proactive calls to increase customer engagement and back sales goals.
- Handled customer calls while assisting with products, software, and website support to improve satisfaction.
Education
Interstate Business College
09-1991
Skills
- Project management
- Agile methodology
- Requirements gathering
- Stakeholder management
- Risk assessment
- Change management
- Process improvement
- Strategic planning
Certification
- Certified Product Owner
- Life and Health Insurance Licensed
Timeline
Strategic Project Lead
Sammons Financial Group
03.2002 - 10.2026
Manager
Sammons Financial Group
Life Marketing Specialist
Sammons Finanical Group
Interstate Business College