Amy Anderson
Milton,VT
Summary
Valued for fostering teamwork and consistently achieving results through adaptability and reliability.
Overview
20
20
years of professional experience
Work History
Human Resources Specialist (Recruit & Placement)
Department of Homeland of Security-United States Citizenship and Immigration Services- Human Capital and Training-Human Resources Operations Center (HROC)
02.2021 - Current
- Provided mentorship, coaching and training to less experienced Human Resources Specialists within HROC and to office POC’s within USCIS
- Performed a wide range of recruitment and placement services to external and internal stakeholders
- Performed internal placement duties which included job analysis, creating job opportunity announcements, qualification analysis, preparing promotion and placement products, issuing promotion and referral candidates
- Reviewed federal position descriptions; developed recruitment strategies for external recruitment using various appointment authorities
- Conducted job analysis on a variety of positions using research and analytical techniques to gather, document and analyze information to develop qualifications rating factors, determine selective factors to assess varying job qualifications
- Provided advice, strategic guidance and support to managers and employees on human resources related issues to ensure compliance with legal and regulatory requirements
- Reviewed application documents to determine candidate eligibility and qualifications, review candidates for employment or promotion to ensure selecting officials receive the best-qualified candidates
- Review selections and pre-employment functions to establish entry on duty
- Applied knowledge of staffing concepts, human resource management, staffing and recruitment laws, executive orders, regulations, policies, techniques and guidelines to support USCIS recruitment and placement
- Delivered effective HR services to clients, negotiating and conflict resolution to interact in charged emotional situations
- Applied written and oral communication skills to deliver briefings and reports for recommendations to management and clients
- Adapted and interpret guidelines prior to applying to assignments to resolve customer issues; propose changes or practices
- Successfully worked with several managerial levels to effectively solve mutual solutions, and identify and address issues in order to resolve problems and to make recommendations or courses of action
- Thorough in attention to detail
- Made sound, well-informed objective decisions to accomplish organizational goals
- Adapted to new work methods, changing conditions or unexpected changes
- Organized work, set priorities, and display a high level of initiative to accomplish HROC goals timely and professionally
- Daily use and proficiency with USA Staffing Federal acquisition products
Human Resources Specialist (Recruit & Placement)
Vermont National Guard Human Resources Office
10.2014 - 02.2020
- Subject Matter Expert (SME) for Army and Air National Guard (ARNG/ANG) full-time personnel
- Provided support for recruitment and placement, military technician compatibility, permanent change of station moves, pay setting, recruitment, and reduction-in-force using various automated personnel systems and programs including Defense Civilian Personnel Data System (DCPDS) and USA Staffing
- Responsibility for providing staffing guidance for large and diverse ANG/ARNG organizations with varying tasks
- Identified and analyzed experience, training, education, and other background information on applications for easily understood positions using standard merit promotion policies and procedures
- Set priorities and deadlines, provided advice or recommendations to supervisors and employees on possible problems, and assisted with unusual situations and circumstances for which I developed a solution
- Interpreted and applied state pay setting tools such as highest previous rate rule and recruiting and retention incentives
- Evaluated technician and payroll information to identify and resolve pay-setting errors or inconsistencies
- Sole responsibility for setting rates of pay for General Schedule (GS) and Federal Wage System (FWS) technicians for appointments, transfers, promotions, changes to lower grade, and changes between GS and FWS pay systems
- Provided advice and or recommendations through my experience and knowledge in the area of Human Resources Staffing
- Provided advice regarding military technician compatibility issues and guidance to supervisors, managers and military commanders on assignment of technicians to compatible military assignments
- Ensured that T32/Dual Status (DS) technicians maintain the Military Occupational Specialty (MOS)/Air Force Specialty Code (AFSC) appropriate with the technician position held and are militarily assigned to the unit in which they were employed
- Ascertained that employees in non-compatible status obtain the proper AFSC/MOS and/or correct military assignment
- Assisted and guided supervisors and management in attaining compatibility assisted with the approval of appropriate waivers as required
Human Resources Specialist (Classification)
Vermont National Guard Human Resources Office
09.2008 - 10.2014
- Provided continuing position classification services to support organizations which are composed of positions performing work of a mental and judgmental nature such as that typical of professional, scientific, administrative and technical fields
- Applied classification standards and supplemental guidance to determine title, series and grade
- Applied a thorough and comprehensive understanding of classification principles and concepts to interpret and adapt classification guides to secure sound decisions on positions for which the guides are only partially applicable and few precedents exist
- Conducted on-site or telephonic reviews, prepared written evaluation statements as required by National Guard Bureau policy and processed individual actions
- Provided technical advice to assist managers and supervisors
- Interpreted and explained classification criteria and prepared and/or presented advisory opinions on the classification of positions
- Conducted position management and classification studies and surveys following established procedures to schedule, report and present results and recommendations
- Provided advice concerning principles and procedures of position management and classification to staff and to employees, supervisors and managers during the survey/study process
Human Resources Specialist (OA)
Department of Homeland Security-US Customs and Border Protection
03.2008 - 09.2008
- Provided technical, and administrative support to the Human Resources (HR) Program
- Maintained various HR staffing processes including selection, placement and job analysis, as well as workforce planning and analysis
- Responsibility for applying HR rules and procedures concerning recruitment and placement sufficient to perform a range of functions
- Maintained, updated and extracted data from information systems and processed a variety of unique HR actions such as details, reassignments and/or promotions
- Processed actions involving special appointments and programs
- Responsibility for responding to requests involving actions that required tracking and employee’s history and applying pertinent technical reference, conditions, or past examples
- Responded to questions or general enquires from potential applicants regarding posted positions on USA Jobs within our office’s service area
Human Resources Assistant (Military)
Department of Defense-Department of the Army
07.2006 - 03.2008
- This position was located in the Enlisted Personnel section of the Vermont Army National Guard’s Joint Force Headquarters
- Served as a final reviewer of actions and the subject-matter expert on all enlisted personnel actions and policies for my assigned units
- Served as the Military Awards clerk for the Vermont Army National Guard
- Additionally, responsibility for advising Service Members, retirees and beneficiaries of their military and/or Veterans Benefits
- Primary manager of the Military Awards program and board as well as having responsibility for creating the awards certificates to be presented to the honoree
- This duty required an extremely high level of expertise in the area of military awards and personnel as well as an extremely careful attention to detail
- Served on the Military Funerals Honors Team while serving in this position
- Processed and issued military Identification cards to military members, retirees and military family members
- Enrolled military service members and their eligible family members in the Defense Enrollment Eligibility Reporting System (DEERS)
Human Resources Assistant (Military) (Active Duty Orders)
Department of Defense-Department of the Army
02.2005 - 07.2006
- Provided mentorship, coaching and training to less experienced Human Resources Specialists within HROC and to office POC’s within USCIS
- Performed a wide range of recruitment and placement services to external and internal stakeholders
- Performed internal placement duties which included job analysis, creating job opportunity announcements, qualification analysis, preparing promotion and placement products, issuing promotion and referral candidates
- Reviewed federal position descriptions; developed recruitment strategies for external recruitment using various appointment authorities
- Conducted job analysis on a variety of positions using research and analytical techniques to gather, document and analyze information to develop qualifications rating factors, determine selective factors to assess varying job qualifications
- Provided advice, strategic guidance and support to managers and employees on human resources related issues to ensure compliance with legal and regulatory requirements
- Reviewed application documents to determine candidate eligibility and qualifications, review candidates for employment or promotion to ensure selecting officials receive the best-qualified candidates
- Review selections and pre-employment functions to establish entry on duty
- Applied knowledge of staffing concepts, human resource management, staffing and recruitment laws, executive orders, regulations, policies, techniques and guidelines to support USCIS recruitment and placement
- Delivered effective HR services to clients, negotiating and conflict resolution to interact in charged emotional situations
- Applied written and oral communication skills to deliver briefings and reports for recommendations to management and clients
- Adapted and interpret guidelines prior to applying to assignments to resolve customer issues; propose changes or practices
- Successfully worked with several managerial levels to effectively solve mutual solutions, and identify and address issues in order to resolve problems and to make recommendations or courses of action
- Thorough in attention to detail
- Made sound, well-informed objective decisions to accomplish organizational goals
- Adapted to new work methods, changing conditions or unexpected changes
- Organized work, set priorities, and display a high level of initiative to accomplish HROC goals timely and professionally
- Daily use and proficiency with USA Staffing Federal acquisition products
Education
Computer and Digital Forensic Technology
Champlain College
Burlington, VT01.2004
Etudes francaise
Concordia University
Montreal, QC01.2000
Skills
Mentorship
Timeline
Human Resources Specialist (Recruit & Placement)
Department of Homeland of Security-United States Citizenship and Immigration Services- Human Capital and Training-Human Resources Operations Center (HROC)
02.2021 - Current
Human Resources Specialist (Recruit & Placement)
Vermont National Guard Human Resources Office
10.2014 - 02.2020
Human Resources Specialist (Classification)
Vermont National Guard Human Resources Office
09.2008 - 10.2014
Human Resources Specialist (OA)
Department of Homeland Security-US Customs and Border Protection
03.2008 - 09.2008
Human Resources Assistant (Military)
Department of Defense-Department of the Army
07.2006 - 03.2008
Human Resources Assistant (Military) (Active Duty Orders)
Department of Defense-Department of the Army
02.2005 - 07.2006
Computer and Digital Forensic Technology
Champlain College
Etudes francaise
Concordia University