Amy ANTHONY

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Directed phone inquiries, answered patient questions.
• Obtained payments from patients and scanned identification and insurance cards.
• Ensured timely submission of claims by accurately preparing and submitting medical bills to insurance companies within specified deadlines.
• Assisted patients with inquiries regarding bills, providing clear explanations of charges and answering questions related to insurance coverage or payment options.
• Filed and updated patient information and medical records.
• Updated patient financial information to guarantee accuracy.
• Collected payments and applied to patient accounts.
• Checked patient insurance, demographic, and health history to keep information current.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Answered customer telephone calls promptly and appropriately handled needs.

Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times

• Supported management by processing invoices and documents with consistent on-time delivery
• Analyzed figures, postings and documents to maintain accounting program accuracy
• Followed up with appropriate parties to obtain prompt payments
• Administered different therapies and medications in line with physician orders and treatment plan
• Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.

• Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
• Reconciled all company accounts, including credit cards, employee expenses and commissions
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Managed accounting records and performed dues-ins and dues-outs tasks
• Communicated with suppliers to reconcile invoice payments
• Processed all incoming and outgoing invoices and payments
• Input high volume of monthly invoices with consistent accuracy.
• Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
• Identified and resolved internal accounting variances, promoting data accuracy.