Amy Anthony

Watertown,NY

Summary

Detail-oriented Medical Records Specialist with over 30 years of experience in healthcare and administrative roles. Proficient in patient record maintenance, insurance claim processing, and database management, complemented by a strong background in pharmacy and bookkeeping. Successfully established comprehensive patient profiles, improving record accuracy and accessibility. Expertise in crafting and organizing medical data to support healthcare providers. Eager to leverage unique skills in supporting efficient operations at a progressive healthcare facility.

Experienced in managing patient profiles and maintaining detailed medication records, ensuring accuracy in prescription verification and refill requests. Demonstrated ability to train new employees on pharmacy procedures while adhering to healthcare regulations and maintaining proper storage conditions for pharmaceutical products. Proficient in operating cash registers, processing payments, and managing inventory effectively, contributing to streamlined operations within the pharmacy environment.

Overview

years of professional experience

years of post-secondary education

Work History

Pharmacy Technician / Part-Time Bookkeeper

Kinney Drugs

Watertown, USA

03.1989 - 10.2019

Established and maintained patient profiles, including detailed records of medications taken by individual patients.
Verified refill requests for accuracy and proper information.
Accurately keyed prescriptions into the system.
Retrieved drugs from shelves, counted appropriate amounts, placed them in vials, and labeled them correctly.
Trained new employees on pharmacy procedures and practices.
Ensured proper storage and security conditions for pharmaceutical products.
Mixed pharmaceutical preparations in accordance with written prescriptions.
Cleaned and maintained equipment and work areas, sterilizing glassware according to prescribed methods.
Prepared and processed medical insurance claim forms and maintained records.
Assisted customers by addressing simple inquiries, locating items, or referring them to pharmacists for comprehensive medication information.
Priced and filed completed prescriptions efficiently.
Received and stored incoming supplies, verified quantities against invoices, checked for expired medications, and informed supervisors of inventory needs and shortages.
Ordered, labeled, and accounted for stock of medications, chemicals, or supplies, entering inventory data into the computer system.
Operated cash registers to process customer payments.
Pricing stock and marking items for sale in an organized manner.
Collected and deposited funds into designated accounts.
Created, maintained, and entered information into various databases.
Operated office equipment such as fax machines, copiers, and phone systems, arranging repairs when necessary.
Greeted visitors or callers and directed their inquiries to appropriate personnel based on individual needs.
Made copies of correspondence and other printed materials as requested.
Opened, read, routed, and distributed incoming mail and materials, responding to routine letters promptly.
Provided customer service, including order placement or account information.
Conducted research to find necessary information using various sources, including the internet.
Ordered and dispensed supplies efficiently.
Adapted to new office technologies as they were developed and implemented.
Supervised clerical staff, providing training and orientation to new team members.
Trained and assisted staff in computer usage effectively.

Cashier / Part-Time Bookkeeper

Super Duper Grocery

Watertown, USA

05.1986 - 12.1988

Received payments via cash, checks, credit cards, vouchers, or automatic debits.
Maintained accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Issued receipts, refunds, credits, or change to customers as required.
Counted and audited cash drawers for accountability.
Reconciled daily transaction summaries with the books to ensure accuracy.
Assisted customers by providing information and resolving complaints effectively.
Checked money in cash drawers at the beginning of shifts to ensure accuracy and adequate change.
Determined prices of goods and services, tabulating bills using calculators, cash registers, or optical price scanners.
Calculated total payments received over a specified period, reconciling them with total sales.
Processed merchandise returns and exchanges in an orderly manner.
Assisted in other store duties, such as bagging items and carrying them out for customers.
Maintained clean and orderly checkout areas, completing general cleaning tasks as needed, such as mopping floors and emptying trash cans.
Sorted, counted, and wrapped currency and coins for accuracy and security.
Supervised fellow employees, providing on-the-job training as necessary.
Stocked shelves and marked prices accurately on products.
Requested assistance or information using store paging systems as needed.
Weighed items sold by weight to determine accurate pricing.
Processed checks for customers efficiently.

Education

CCBI - Accounting/Data Processing

CCBI

Syracuse

08.1985 - 05.1987

High School Diploma - Accounting/Business

Watertown High School

Watertown

Skills

Customer and Personal Service
Computers and Electronics
Key prescriptions accurately
Mix pharmaceutical preparations
Prepare and process medical insurance claim forms and records
Price and file prescriptions
Order, label, and count stock of medications
Operate cash registers
Price stock and mark items for sale
Collect and deposit money into accounts
Create, maintain, and enter information into databases
Operate office equipment
Make copies of correspondence
Route and distribute incoming mail
Order and dispense supplies
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Keep accurate records of monetary exchanges
Issue receipts, refunds, credits, or change due to customers
Count money and audit money drawers
Reconcile daily summaries of transactions
Calculate total payments received
Process merchandise returns and exchanges

Sort, count, and wrap currency and coins
Stock shelves, and mark prices on shelves and items
Weigh items sold by weight
Cash checks for customers
Works well with others
Good communication skills
Follows directions
Polite
Doesn't panic in emergency situations
Assist customers
Supervise others
Provide on-the-job training
Telephone Etiquette
Medical Terminology
Healthcare Regulations
Clear Communication
Fast Learner
Patient profiles
Prescription verification
Inventory management
Medication dispensing

Languages

English, Native

Personal Information

Title: Medical Records Specialist

Timeline