Amy Arechavaleta
Miami,FL
Overview
6
6
years of professional experience
Work History
Museum Experienc Associate
Wynwood Walls
07.2023 - Current
- Greeted customers of various ethnicities, cultural backgrounds, and identities, ensuring an inclusive and welcoming environment.
- Assist guests with ticket purchases, memberships, and reservations, ensuring accuracy and efficiency in all transactions.
- Provide guidance and directions within the museum, helping visitors navigate galleries, exhibitions, and amenities.
- Monitor gallery spaces to ensure the safety and security of artwork and guests, adhering to museum policies and procedures.
Gallery Assistant
Bernice Steinbaum
06.2023 - Current
- Providing exceptional customer service to diverse clientele, ensuring a positive dining experience
- Managing customer inquiries, complaints, and special requests, utilizing active listening and problem-solving skills
- Collaborating with team members to ensure smooth operations, including food preparation, inventory management, and maintaining cleanliness standards.
Crew Member
Starbucks
05.2021 - 01.2022
- Created a welcoming atmosphere by warmly greeting and engaging with customers
- Resolved customer issues and facilitating returns, showcasing my problem-solving abilities and dedication to customer satisfaction
- Managed cashiers, efficiently worked in drive-ups, maintained cart organization, and ensured well-stocked shelves.
Student Manager
Mujo Cafe
10.2019 - 08.2020
- Provided premier customer service by warmly greeting customers and addressing their inquiries
- Assisted customers in locating products within the store and ensured their convenience by loading groceries into their vehicles.
Crew Member
Little Caesars
09.2018 - 08.2019
- Excelled in scheduling, travel planning, budget monitoring, teacher training, and corresponding with parents
- Responsible for writing notices and posting updated information about school activities, as well as sending email reminders as needed.
Education
Bachelor of Fine Arts -
University of Michigan
01.2023
Skills
- Project Reporting
- Research abilities
- Record and File Management
- Organizational abilities
- Art history knowledge
- Artwork handling
- Customer Service
- Critical Thinking
- Handling Pressure
- Interpersonal Communication
- Bilingual
- Adobe Creative Suite
Timeline
Museum Experienc Associate
Wynwood Walls
07.2023 - Current
Gallery Assistant
Bernice Steinbaum
06.2023 - Current
Crew Member
Starbucks
05.2021 - 01.2022
Student Manager
Mujo Cafe
10.2019 - 08.2020
Crew Member
Little Caesars
09.2018 - 08.2019
Bachelor of Fine Arts -
University of Michigan