Amy Arrigo
Manchester
Summary
Experienced animal care manager with a strong background in shelter management, staff leadership, animal welfare, and customer service. Skilled in supervising teams, coordinating medical and behavioral care, managing daily operations, and supporting staff through emotionally demanding situations. Passionate about improving quality of life for animals while maintaining a compassionate and efficient workplace culture.
Overview
8
8
years of professional experience
Work History
Animal Care Manager
Manchester Animal Shelter
Manchester, NH
03.2025 - 05.2026
- Hired, trained, mentored, and supervised animal care staff and kennel technicians
- Managed employee scheduling and daily operational coverage for shelter activities
- Coordinated medical care and treatment plans alongside the medical team
- Assisted in evaluating animal behavior, health, and quality-of-life decisions
- Expanded and strengthened the foster care program to increase placement opportunities
- Assisted with kennel technician responsibilities including feeding, cleaning, medication administration, and animal handling when needed
General Manager
Darbster Doggy
Chichester, NH
12.2018 - 03.2021
- Managed daily operations for a dog rescue and daycare facility
- Hired, trained, supervised, and mentored staff members
- Coordinated animal care, intake support, and daily rescue operations
- Supervised dog playgroups and monitored animal behavior and safety
- Assisted with medical coordination, medication administration, feeding, and kennel care
- Supported adoption and foster-related operations while maintaining high standards of animal welfare
Assistant Manager
D La Pooch Resort
Manchester, NH
12.2017 - 12.2018
- Supervised dog playgroups and monitored animal behavior and safety
- Assisted with hiring, onboarding, and training new employees
- Provided front-facing customer service and managed client relationships
- Supported daily business operations including scheduling and team coordination
- Assisted with animal handling, feeding, cleaning, and medication administration
- Helped maintain a safe, organized, and positive environment for both pets and staff
Education
Cosmetology -
Empire Beauty School
Hooksett01-2024
Skills
- Team Leadership & Staff Development
- Animal Welfare & Shelter Operations
- Foster Program Coordination
- Scheduling & Operations Management
- Customer Service & Conflict Resolution
- Animal Behavior Monitoring
- Kennel & Facility Operations
- Medical Care Coordination
- Training & Mentorship
- Compassionate Decision-Making
Timeline
Animal Care Manager
Manchester Animal Shelter
03.2025 - 05.2026
General Manager
Darbster Doggy
12.2018 - 03.2021
Assistant Manager
D La Pooch Resort
12.2017 - 12.2018
Cosmetology -
Empire Beauty School