Amy Aul
Boerne,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
LMT/Business Owner
Aul You Knead Massage Therapy
San Antonio, TX
12.2023 - 12.2024
- Owner and operator of boutique massage therapy salon. Primarily targeting those with ongoing pain issues and couples coaching.
LMT/Independent Contractor
Prime Bodywork & Massage
Cedar Park, TX
08.2018 - 08.2021
- Treat clients by using touch to manipulate the muscles and other soft tissues of the body in order to relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of the client. Worked as an independent contractor as well as booking my own clients in this space.
LMT/Business Owner
BY RX Massage Therapy
Cedar Park, TX
07.2017 - 08.2021
- Owner and operator of massage therapy salon in Cedar Park. Treat clients by using touch to ease pain, aide in healing, improve flexibility and circulation, create atmosphere of relaxation and assist in general overall wellness goals.
Licensed Massage Therapist
Massage Envy
Cedar Park, TX
12.2016 - 07.2017
- Treat clients by using touch to manipulate the muscles and other soft tissues of the body in order to relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of the client.
Claims Representative Associate
United Health Group, Inc.
San Antonio, TX
04.2015 - 09.2015
- Responsible for handling incoming medical claims ensuring high level of customer service and maximizing productivity. Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims. Analyze and identify trends and provides reports as necessary. Constantly meet established productivity, schedule adherence and quality standards.
Healthcare Billing Specialist
KCI USA, Inc.
San Antonio, TX
07.2009 - 10.2014
- Act as point of contact for field personnel, medical professionals and claims carriers to facilitate organization of paperwork required for processing of claims. Assist in obtaining missing documentation, ensure accuracy of incoming medical documentation and review incoming claims related paperwork for completeness in a timely manner. Follow up on missing or incomplete documentation to ensure all payor and KCI requirements are met for each order reviewed documenting all steps taken and properly note coding incomplete documents. Perform reporting as required.
Medical Transcriptionist- Temp Position
STOH/START/All Medical Staffing
San Antonio, TX
01.2009 - 03.2009
- Transcribe medical records, letters and physical exams for the START oncology specialists.
Patient Service Rep/Medical Records
UW Physicians Network
Issaquah, WA
06.2008 - 11.2008
- Greet and assist patients upon arrival with registration, check in, scheduling, messages to providers, signing up for E-care, and release of information forms. Answer incoming calls; respond to patients’ questions and concerns; triage calls and direct faxes. Verify insurance information, ensure HIPAA forms have been signed and privacy practices given to all new patients. Sending and receiving of medical release requests; processing and printing of medical information in accordance with release of information forms and UWPN policies; obtaining physicians' signatures for release of medical records; and documentation of medical records received and requests sent. Nightly batch closing; accounting of copays and payments received.
Production Specialist
Labels & Lists, Inc.
Bellevue, WA
06.2006 - 04.2008
- Work as a team within Operations Dept to establish and maintain relations with political parties, campaigns, committees and candidates. Answer incoming calls; respond to customers’ questions and concerns. Generate and provide reports and count requests to customers. Work up job costs and give estimates on requested jobs. Create & maintain customer contact information including payment method. Data manipulation and processing of customer orders of voter files including electronic transmission, printing, and shipping of printed products. Maintain invoices, past counts and other files; scanning past invoices and orders into computer to be maintained electronically.
Medical Transcriptionist
AATranscriptioning
Bellevue & Federal Way, WA
11.2004 - 06.2006
- Transcribe medical records, letters and independent medical evaluations for allergy, immunology and infectious diseases specialists.
Online Enrollment Coordinator/Administrative Assistant
DeVry University
Federal Way, WA
04.2003 - 11.2004
- Continue Administrative Assistant to RDA duties. Work as a team with the Department of Enrollment Management in order to increase applicant show rate. Complete introduction calls to new students in order to establish a bond between the applicant and the campus. Work toward attaining goals for number of students tested and number of students completing FAFSA submissions. Discuss each applicant’s progress toward registration on a weekly basis with the student’s advisor. Respond to applicants’ questions and concerns; develop solutions to overcome objections. Develop and maintain relationships with applicants including following up and soliciting feedback from applicants.
Administrative Assistant
Elektrobit/Volt Services Group
Redmond, WA
01.2002 - 02.2003
- Office supply ordering & maintenance for multiple locations; coordination of meetings, mail distribution, reconciliation of company credit card charges, travel arrangements, applications for foreign visas, equipment ordering, shipping and receiving, vacation/time off balances, and assist with employee benefit maintenance. A/P tasks including verifying accuracy of billing data; compare invoices against purchase orders and shipping/receiving documents to verify receipt of items ordered; determine discounts and credit owed; post data to control records; contact vendors regarding errors in shipments, prices, substitutions and extensions; and maintain file of items returned to vendors.
Personal Energy Advisor
Puget Sound Energy/Volt Services Group
Bothell, WA
11.2000 - 04.2001
- Customer service position within conservation department. Provide information to customers regarding how the use of energy, particularly when it is used, affects the environment as well as the overall cost. Documentation of all customer email and telephone inquiries, suggestions, complaints and responses. Provide conservation suggestions and assist with composing standard email responses to be used in future for general and similar inquiries.
Education
TX State Licensed Massage Therapist -
Milan Institute
San Antonio, TX06.2016
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Seattle University – School of Law
Tacoma, WA04.1999
Bachelor of Arts - Sociology
Western Washington University
Bellingham, WA08.1996
Associate - Arts & Sciences
Bellevue Community College
Bellevue, WA08.1994
Skills
- Oncology Training
- Reflexology
- Deep tissue
- Aromatherapy
- Hot Stones/Salt Stone Therapy
- Trigger Point
- Chair Massage
- Spa Treatments
Timeline
LMT/Business Owner
Aul You Knead Massage Therapy
12.2023 - 12.2024
LMT/Independent Contractor
Prime Bodywork & Massage
08.2018 - 08.2021
LMT/Business Owner
BY RX Massage Therapy
07.2017 - 08.2021
Licensed Massage Therapist
Massage Envy
12.2016 - 07.2017
Claims Representative Associate
United Health Group, Inc.
04.2015 - 09.2015
Healthcare Billing Specialist
KCI USA, Inc.
07.2009 - 10.2014
Medical Transcriptionist- Temp Position
STOH/START/All Medical Staffing
01.2009 - 03.2009
Patient Service Rep/Medical Records
UW Physicians Network
06.2008 - 11.2008
Production Specialist
Labels & Lists, Inc.
06.2006 - 04.2008
Medical Transcriptionist
AATranscriptioning
11.2004 - 06.2006
Online Enrollment Coordinator/Administrative Assistant
DeVry University
04.2003 - 11.2004
Administrative Assistant
Elektrobit/Volt Services Group
01.2002 - 02.2003
Personal Energy Advisor
Puget Sound Energy/Volt Services Group
11.2000 - 04.2001
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Seattle University – School of Law
Bachelor of Arts - Sociology
Western Washington University
Associate - Arts & Sciences
Bellevue Community College
TX State Licensed Massage Therapist -
Milan Institute
Functional Summary
- Oncology Training (40 hours to date)
- Reflexology
- Deep tissue
- Aromatherapy
- Hot Stones/Salt Stone Therapy
- Trigger Point
- Chair Massage
- Spa Treatments (Body Wraps & Exfoliations)
- Medical Massage Practitioner Certification (MMP), 2016-11-01
- AMTA Member, 2016-10-01