Amy Bagwell
Greenbrier,TN
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
6
6
years of professional experience
Work History
Underpayments Team Lead
Parallon Workforce Solutions
07.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Meets with Manager regularly to communicate and resolve underpayment issues.
- Performing QA review for staff, communicates with analyst on setting goals, maintaining standards, and providing updates.
- Monitors inventory by running appropriate reports and contacting insurance companies.
- Identifies problem accounts and escalates as appriopriate.
Underpayment Analyst/Top Dollar
Parallon
09.2019 - 07.2022
- Work insurance pools and contacts insurance companies to resolve claims that are not paid in a timely manner.
- Review EOB's, remits, and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area.
- maintain required productivity and QA standards
Education
High School Diploma -
Aaron Academy
Hendersonville, TN05-2001
Skills
On a daily basis i use Excel,Concuity,Host,Artiva,Ctrax, and Epic
Timeline
Underpayments Team Lead
Parallon Workforce Solutions
07.2022 - Current
Underpayment Analyst/Top Dollar
Parallon
09.2019 - 07.2022
High School Diploma -
Aaron Academy
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