Amy Baird Russell
Mason,OH
Summary
Dynamic Medical Assistant with extensive experience at The Christ Hospital Dermatology Department, skilled in phlebotomy and patient education. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance and infection control protocols, ensuring a safe and welcoming environment for all patients.
Overview
30
30
years of professional experience
Work History
Medical Assistant II
The Christ Hospital Dermatology Department
01.2024 - Current
- Supported healthcare professionals by preparing examination rooms and sterilizing medical instruments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered basic clinical procedures under supervision, demonstrating adaptability and eagerness to learn.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Care First Urgent Care
07.2023 - 01.2024
- Administered patient care, including vital signs and medical history documentation.
- Assisted healthcare providers with examinations and procedures to ensure efficient workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Maintained accurate electronic health records, ensuring compliance with industry regulations.
Residential Aide
Transitions Inc.
07.2015 - 07.2019
- Coordinated recreational activities to foster social interaction and community engagement among residents.
- Collaborated with multidisciplinary teams to develop individualized support strategies for residents' needs.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Monitored resident behavior and reported changes to healthcare team, ensuring appropriate care adjustments.
- Maintained accurate records of resident care plans and progress notes for compliance and continuity of care.
Medical Assistant
Greater Cincinnati Pain Management Center
01.2004 - 02.2010
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant
Crown Temporaries
06.2003 - 01.2004
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Medical Assistant
Fragge Allergy and Asthma
12.2001 - 05.2003
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Patient Care Assistant
Good Samaritan Hospital
02.1996 - 04.2000
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and sanitation of patient areas, adhering to infection control protocols.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Education
No Degree - Nursing Education
University of Cincinnati
Blue Ash, OHDiploma - Medical Assisting
Institute of Medical And Dental Technology
Springdale,Oh02-1996
Certificate - Early Childhood Education
Butler County Joint Vocational School
Middletown, Oh06-1994
High School Diploma -
Lakota High School
West Chester, OH06-1993
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Procedure assistance
- CPR
- Specimens collection and processing
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Sterilization techniques
- Sterile technique
Timeline
Medical Assistant II
The Christ Hospital Dermatology Department
01.2024 - Current
Medical Assistant
Care First Urgent Care
07.2023 - 01.2024
Residential Aide
Transitions Inc.
07.2015 - 07.2019
Medical Assistant
Greater Cincinnati Pain Management Center
01.2004 - 02.2010
Medical Assistant
Crown Temporaries
06.2003 - 01.2004
Medical Assistant
Fragge Allergy and Asthma
12.2001 - 05.2003
Patient Care Assistant
Good Samaritan Hospital
02.1996 - 04.2000
No Degree - Nursing Education
University of Cincinnati
Diploma - Medical Assisting
Institute of Medical And Dental Technology
Certificate - Early Childhood Education
Butler County Joint Vocational School
High School Diploma -
Lakota High School