Amy Barker
Social Worker
Rochester,MN
Summary
Dedicated Social Worker and Eligibility Specialist from Olmsted County, adept at navigating complex systems to secure client resources and enhance program integrity. Excelled in client advocacy and inter-agency coordination, leveraging strong communication skills and public assistance policy knowledge. Achieved significant improvements in community resource accessibility and eligibility process efficiency.
Overview
23
23
years of professional experience
Work History
Social Worker
Olmsted County Adult and Family Services
Rochester, MN
09.2021 - Current
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Improved client access to community resources with thorough needs assessments and effective referral processes.
- Conducted home visits to assess clients' home environment and provide support.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Eligibility Specialist
Olmsted County Family Support and Assistance
Rochester, MN
12.2001 - 09.2021
- Assisted clients with accurate eligibility form, application and document completion.
- Communicated with people from various cultures and backgrounds on application process.
- Established databases to track, analyze and automate eligibility application processes.
- Processed and certified documents for accuracy and compliance with government regulations.
- Participated in ongoing professional development opportunities to stay informed about industry trends and maintain proficiency in job-related skills.
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Enhanced program integrity by diligently verifying the accuracy of client information through various databases and third-party sources.
- Maintained up-to-date knowledge of federal, state, and local regulations governing public assistance programs to ensure compliance in all aspects of service delivery.
- Maintained a comprehensive working knowledge of all available resources within the community to provide accurate referrals for clients seeking additional support.
- Ensured data privacy compliance by adhering to strict confidentiality protocols when handling sensitive client information.
- Resolved discrepancies with client applications to verify eligibility.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
Education
Bachelor of Science - Social Work
Brescia University
Owensboro, KY 05.2001 -
Associate of Arts - Liberal Arts
Rochester Community And Technical College
Rochester, MN 05.2001 -
Skills
MnChoices Certified
Knowledge of Home and Community Based Waiver Services
Expert skills in Maxis, MMIS, SSIS
Strong Communicator
Ability to multitask and prioritize
Public Assistance policy knowledge
Client documentation
Assessment skills
Medicare and Medicaid applications
Timeline
Social Worker
Olmsted County Adult and Family Services
09.2021 - Current
Eligibility Specialist
Olmsted County Family Support and Assistance
12.2001 - 09.2021
Bachelor of Science - Social Work
Brescia University
05.2001 -
Associate of Arts - Liberal Arts
Rochester Community And Technical College
05.2001 -
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