Amy Bates
Southlake
Summary
Experienced professional specializing in customer relationship management and conflict resolution. Known for strong communication skills and ability to foster relationships that enhance operational performance. Prepared to utilize skills to support organizational goals and deliver impactful results.
Overview
18
18
years of professional experience
Work History
Stay at Home Parent
Self employed
Southlake
08.2013 - Current
- Streamlined daily schedules for children's activities and educational tasks.
- Tracked household budgets and expenses to enhance resource management.
- Ensured dietary needs were met through effective meal planning and preparation.
- Coordinated appointments and transportation logistics for family members as necessary.
Recruiter
Convergenz
Overland Park
03.2008 - 08.2013
- Executed candidate screenings to identify qualified IT professionals.
- Sourced potential candidates from online job portals and professional networks, maintaining a robust database.
- Conducted resume evaluations to shortlist suitable candidates for interviews.
- Scheduled and facilitated interviews with candidates for IT roles, ensuring efficient processes.
- Managed ongoing communication with candidates to foster engagement throughout recruitment.
- Negotiated competitive salary and benefits packages in alignment with company policies.
- Partnered with hiring managers to assess staffing needs and define role specifications.
- Leveraged applicant tracking systems for effective candidate pipeline management.
Education
Bachelor of Arts - Commuications
Wichita State University
Wichita, KS05-2003
Skills
- Customer relationship management
- Conflict resolution
- Interview facilitation
- Effective communication
- Detail orientation
- Process improvement
- Relationship building
- Account management
- Schedule management
- Time management
- Problem solving
Timeline
Stay at Home Parent
Self employed
08.2013 - Current
Recruiter
Convergenz
03.2008 - 08.2013
Bachelor of Arts - Commuications
Wichita State University