AMY BEDDINGFIELD
Madison
Summary
Energetic, dependable, and motivated employee striving to advance my career with Amazon. I am seeking to expand my knowledge and skills in this leadership role and providing mentorship to new and current employees.
Overview
13
13
years of professional experience
Work History
Amazon Inbound Learning Ambassador
Amazon XLFC
Huntsville
03.2023 - Current
- Currently holds many roles in Inbound depending on specific work loads and needs for the day
- Duties and responsibilities include dock unloader and dock support
- Works in team-based setting by unloading trailers and using a variety of PIT equipment
- Routinely uses scanner and mobile units to properly profile merchandise being received and placing items on correct pallets
- Multitasks and communicates with all team members
- Efficiently uses safety measures with all aspects of job to ensure that all standards are met
- Received instruction on receive path and auditing as it is properly prepped for transport
- Efficient in using Chime and knowledgeable when using Microsoft Office and web based programs
- Utilized as a learning Ambassador to new employees in STOW
- Trains employees for pallet stow and eaches stow
- Some of the learning provided includes: bin recognition, asin profiling, safety, and proper techniques
- Certified to operate PIT equipment for Clamp Truck, Fork Lift, Reach Truck and siderider
- Also has been TDR trained to properly set up the trailers and dock while communicating with coworkers.
Prep Cook
Cheesecake Factory Inc
Huntsville
07.2022 - 02.2023
- Maintained clean and orderly kitchen, Prep table, kitchen equipment, and work area shared by others at all times during shift.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Prepared all salads, dressings, salsas, sauces, and meats for entire restaurant from scratch each day utilizing recipes provided electronically at each work station.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Trained new and former employees on skills and expertise needed while keeping company standards active and updated.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Monitored temperatures of prepared food and cold-storage areas.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Server, Server Trainer, Shift Leader, Bar Server
Logan's Roadhouse
Huntsville
07.2018 - 01.2020
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Instructed new staff members on food handling procedures and service techniques.
- Supervised and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations while remaining safe in all aspects.
Employee Training Coordinator
Cracker Barrell Old Country Store
Huntsville
07.2013 - 07.2018
- Conducted new employee orientation to introduce employees to policies, culture and objectives.
- Evaluated effectiveness of training initiatives through key performance metrics to identify areas for improvement and plan correctively.
- Coached employees in developing and achieving individual performance goals.
- Documented and maintained training records and database of related curriculum materials.
- Identified areas for improvement in training programs and collaborated with training team to implement changes.
- Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.
Education
Associate of Applied Science - Applied Science
Calhoun Community College
Decatur, AL05.2009
High School Diploma -
Bob Jones High School
Madison, AL05.2000
Some College (No Degree) - General Studies
University of South Alabama
Mobile, ALSkills
Great communication between all team members, leader and role model, able to speak in front of crowds, updated computer skills, great organizational skills, reliable and dependable
References
References available upon request
Timeline
Amazon Inbound Learning Ambassador
Amazon XLFC
03.2023 - Current
Prep Cook
Cheesecake Factory Inc
07.2022 - 02.2023
Server, Server Trainer, Shift Leader, Bar Server
Logan's Roadhouse
07.2018 - 01.2020
Employee Training Coordinator
Cracker Barrell Old Country Store
07.2013 - 07.2018
Associate of Applied Science - Applied Science
Calhoun Community College
High School Diploma -
Bob Jones High School
Some College (No Degree) - General Studies
University of South Alabama