Amy Beyer
Minoa,New York
Summary
Dynamic leader with a proven track record at Le Moyne College, adept in customer service and team leadership. Spearheaded the implementation of innovative payment solutions like Flywire and TouchNet, enhancing financial operations and student payment experiences. Excelled in managing and training teams, significantly improving department efficiencies and financial processes.
Overview
21
21
years of professional experience
Work History
Manager of Financial Operations-Bursar
Le Moyne College
05.2021 - 08.2024
- Managed all aspects of student account operations, ensuring adherence to policies, procedures, and technologies
- Managed and trained several employees and interns on Bursar Office functions
- Performed monthly and year end reconciliations of Direct Loans, PELL and TEACH grants to request funds from the Department of Education.
- Implemented Flywire, a payment platform for parents and students to send and receive funds for tuition payments and refunds.
- Implemented the collection module, an additional service of Flywire which increased productivity and the overall payment experience for students and authorized payers.
Associate Bursar
Le Moyne College
06.2019 - 05.2021
- Trained and supervised staff members on office protocols and procedures, promoting a positive team environment within the Bursar Office.
- Collaborated with various departments to ensure accurate billing and financial aid disbursement for students.
- Managed student accounts for accuracy and timely updates, ensuring seamless financial transactions.
- Used spreadsheets and databases to develop and maintain records.
- Assisted with the implementation of ACI, a payment company to process tuition payments.
- Increased department efficiencies working with Information Technology on system enhancements.
Assistant Bursar
Le Moyne College
07.2003 - 06.2019
- Assisted Bursar in all aspects of business operations.
- Managed cross-functional responsibilities in areas of administration, monetary processes, and client services.
- Assisted with the implementation of TouchNet, a payment company to process tuition payments and online Marketplace stores
- Completed monthly reconciliations of the NFLP and Perkins loan funds
- Trained and supervised several employees and interns on office policies and procedures promoting a positive team environment within the Bursar Office.
Education
High School Diploma -
East Syracuse Minoa High School
East Syracuse, NY06-1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager of Financial Operations-Bursar
Le Moyne College
05.2021 - 08.2024
Associate Bursar
Le Moyne College
06.2019 - 05.2021
Assistant Bursar
Le Moyne College
07.2003 - 06.2019
High School Diploma -
East Syracuse Minoa High School
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