Amy Bliss

• Created a thriving community culture and award-winning team with two new lease-up multi-family properties, total of 221 units.
• Handled all financials: invoices, budgeting, vendors, and expenses.
• Accomplished a 10% savings on NOI in 2025 which contributed to permanent financing and an additional $1M equity draw.
• Resident renewal rate of 60%, and a 4.8 star Google rating.
• Established a high-end market for rental communities in our area, and helped create a sense of belonging and excellence for our master planned development/HOA.
• Helped establish marketing systems, including Instagram & social media, websites, signage, ILS, and PPC campaigns.
• Worked with construction teams from ground up, including punch list inspections, common areas & amenities, and warranty items.

• 330-unit lease-up multi-family community, reached stabilization in 14 months.
• Utilized lead generation software and completed leasing process from start to finish, including keeping up-to-date leasing files.
• Conducted property tours daily, and maintained a conversion ratio above 40% averaging 20+ new leases per month.
• Handled tenant communications with efficiency and empathy
• Processed monthly rent payments and invoices
• Worked with residents on delinquency and helped coordinate rental assistance programs post-pandemic

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• Built a successful cleaning business which grew from a solo operation to a 5-person team in the first year.
• Optimized team hiring, training, and performance.
• Maintained a reputation of excellence for home and facility cleaning.
• Established accounts with a large company for employee incentives, as well as individual homeowners, and commercial business spaces.
• Created a work environment with flexible scheduling which allowed women opportunities to re-enter the workforce.

• Student and residential housing, over 400 units
• Coordinated move-in/move-outs for over 350 student-condos (avg 1200 students) annually, as well as at semester breaks.
• Organized cleaning, maintenance, and furnishing needs of units
• Conducted cleaning inspections of all units on a quarterly rotation schedule.
• Conducted home showings, assisted with leasing, and helped handle resident concerns and questions.
• Assisted the owner with marketing and housing fairs
• Managed day-to-day office operations