Amy Bowers
Eden,NC
Summary
Dog Bather/Receptionist at Pampered Pet's Grooming, adept in maintaining cleanliness and offering gentle handling. Excelled in building client relationships and managing product inventory, enhancing customer satisfaction. Demonstrated dependability and responsible cash handling, ensuring seamless operations. Achieved significant improvements in scheduling efficiency and client communication. Positive and upbeat attitude while interacting with customers and pets, answering calls and scheduling appointments.
Overview
20
20
years of professional experience
Work History
Dog Bather/Receptionist
Pampered Pet's Grooming
11.2008 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and make appointments
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Personal Care Assistant
Phyllis Brand
02.2020 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Planned activities to encourage movement, stretching, and strength building.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Personal Care Assistant
Jim Brand
05.2005 - 08.2008
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
High School Diploma -
Morehead High School
Eden NC06.1994
Skills
- Maintaining cleanliness
- Patience with animals
- Gentle handling
- Client relationship building
- Product inventory management
- Product ordering
- Proper lifting techniques
- Blow drying skills
- Credit and cash payments
- Dependable and responsible
- Telephone skills
- Organization skills
- Appointment scheduling
- Time management
Timeline
Personal Care Assistant
Phyllis Brand
02.2020 - 02.2024
Dog Bather/Receptionist
Pampered Pet's Grooming
11.2008 - Current
Personal Care Assistant
Jim Brand
05.2005 - 08.2008
High School Diploma -
Morehead High School
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