Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Boyd

Summary

Efficient billing professional with over 10 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Overview

11
11
years of professional experience

Work History

Insurance Billing Specialist

Aston Carter - Tegria and Meduit RCM
01.2023 - 10.2023
  • Reviewed UB and 1500 claim forms daily to ensure claims are clean
  • Completed insurance changes, bill payments, refunds and adjustments as needed
  • Use IVR to verify eligibility and claim information
  • Work and review all billing and claim discrepancies and proactively following up with other departments to ensure timely processing
  • Review and resolve denials and correspondence from insurance companies
  • Coordinate with team members on daily projects
  • Understand and communicate insurance billing & patient responsibility through notes on timeline to ensure clarity when questions arise.

Senior Claims Specialist

Aspirion
11.2021 - 12.2022
  • Maintain 1,000+ accounts by ensuring accurate billing and coding
  • Use IVR to verify eligibility and claim information
  • Accurately code benefits for multiple lines of business using multiple programs to ensure proper coverage for groups, subgroups, and subscribers
  • Work and review all billing and claim discrepancies and proactively following up with other departments to ensure timely processing
  • Manage claim submission process from beginning to end
  • Coordinate with team members on daily projects
  • Understand and communicate insurance billing & patient responsibility through notes on timeline to ensure clarity when questions arise.

Billing Specialist

Open Door Health Center
06.2019 - 06.2021
  • Identified, researched and resolved billing variances to maintain system accuracy and currency
  • Managed approximately 1,000 accounts by maintaining accurate billing and coding
  • Followed up on payments and adjustments and filing appeals
  • Worked aging claims to ensure timely payments
  • Provided outstanding customer service to patients regarding their financial accounts
  • Entered payments and take backs using Dentrix and Allscripts and reconcile deposits
  • Worked as team player to ensure effective communication regarding all aspects.

Clinic Biller

Patient Financial Services
12.2017 - 12.2018
  • Followed up on payments and adjustments and filed appeals
  • Reviewed UB and 1500 claim forms daily to ensure claims are clean
  • Completed insurance changes, bill payments, refunds and adjustments as needed
  • Created worker's compensation claims and episodes in EMR
  • Once worker's compensation claims are scrubbed clean sending them via mail or electronically with medical records attached to correct worker's compensation company
  • Assisted patients in questions regarding billing and process payments as needed
  • Increased patient satisfaction by resolving issues.

Benefit Coding Coordinator I

DeCare Dental
10.2012 - 01.2014
  • Input 20+Customers, groups, and Subgroups into computer through GSMs daily
  • Completed benefit, billing information and ID card changes
  • Entered dental procedure codes and their coverage requested
  • Filed paperwork as neatly and proficiently using office equipment
  • Exceeded goals through effective task prioritization and great work ethic
  • Collaborated with team members to achieve target results.

Education

Medical Billing and Coding Diploma -

Medical Billing and Coding Penn Foster College

High School Diploma -

General Apple Valley Senior High School

Skills

  • HIPAA
  • Medical Billing and Coding
  • Accounts Receivable
  • Worker Compensation and VA Claims
  • Medicare and Medicaid
  • Accounts Receivable Management
  • Claim Submission
  • Medical Billing Software Proficiency
  • Denial Management
  • Medical Terminology
  • Payment Posting
  • HIPAA Compliance
  • Insurance Verification
  • Patient Confidentiality

Timeline

Insurance Billing Specialist

Aston Carter - Tegria and Meduit RCM
01.2023 - 10.2023

Senior Claims Specialist

Aspirion
11.2021 - 12.2022

Billing Specialist

Open Door Health Center
06.2019 - 06.2021

Clinic Biller

Patient Financial Services
12.2017 - 12.2018

Benefit Coding Coordinator I

DeCare Dental
10.2012 - 01.2014

Medical Billing and Coding Diploma -

Medical Billing and Coding Penn Foster College

High School Diploma -

General Apple Valley Senior High School
Amy Boyd