Amy Braaten
Glenwood,MN
Summary
Patient-oriented nursing professional with 12 years of hands-on experience in delivering quality direct and indirect patient care to individuals in long term care and clinic settings. Skillfully completes tasks and fosters relationships with patients, caregivers and coworkers to drive patient care goals and advance nursing philosophies.
Overview
21
21
years of professional experience
Work History
Clinic LPN
Glacial Ridge Health System
Fergus Falls, MN
07.2014 - 03.2024
- Performed vital signs on patients, including height, weight, temperature, pulse and blood pressure.
- Administered injections and immunizations according to clinic protocols.
- Assisted physicians with exams and treatments as needed.
- Communicated effectively with patients, families and other healthcare professionals in a timely manner.
- Maintained accurate documentation of patient care services in the electronic medical record system.
- Ordered laboratory tests, monitored results and reported any abnormalities to physician staff.
- Assisted in scheduling appointments for follow-up visits and referrals to specialists as necessary.
- Maintained a clean environment by properly disposing of contaminated items according to policy guidelines.
- Responded to inquiries from patients regarding their health status or treatment plan options.
- Provided appropriate emotional support to patients while they were receiving care at the clinic.
- Facilitated communication between clinical staff members when transferring patient care.
Care Attendant CNA
Knutenelson Grand Arbour
Alexandria, MN
03.2013 - 03.2014
- Provided assistance with daily living activities such as bathing, dressing, grooming and toileting.
- Assisted clients in ambulation and mobility around the home or outside environments.
- Assisted with meal preparation and encouraged healthy eating habits.
- Promoted independence through encouragement of personal choice making skills.
- Delivered medication reminders to ensure compliance with prescribed treatments.
- Communicated effectively with patients, family members, and healthcare professionals.
- Responded promptly to any changes in patient condition and reported them to medical staff immediately.
- Conducted regular household maintenance tasks such as laundry, changing bed linens, vacuuming floors.
- Provided companionship by conversing about current events or interests of the client.
- Reported any unusual behavior or accidents, incidents to supervisor, nurse immediately.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped clients get in and out of beds and wheelchairs.
- Maintained detailed records of services performed on clients.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
Customer Service Representative
Unicel
Alexandria, MN
02.2003 - 03.2007
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Associate of Applied Science - Nursing
Rasmussen College - St. Cloud, MN
MN03-2014
Associate of Science - Sales And Management
St Cloud Technical College
St Cloud, MN 05-2003
Associate of Science - Health And Fitness Specialist
Alexandria Technical College
Alexandria, MNSkills
- Geriatric Care
- Preventive Care
- Immunization Administration
- Quality Improvement
- Vital signs monitoring
- Compassion and Empathy
- Pediatric Care
- Samples collection
- Patient Care
- Empathetic and compassionate
- HIPAA Compliance
- [State] Licensed Practical Nurse
- Activity Scheduling
- Treatment Room Preparation
- Relationship Building
- Professionalism
- Adaptability
Timeline
Clinic LPN
Glacial Ridge Health System
07.2014 - 03.2024
Care Attendant CNA
Knutenelson Grand Arbour
03.2013 - 03.2014
Customer Service Representative
Unicel
02.2003 - 03.2007
Associate of Applied Science - Nursing
Rasmussen College - St. Cloud, MN
Associate of Science - Sales And Management
St Cloud Technical College
Associate of Science - Health And Fitness Specialist
Alexandria Technical College