Michael Blom
Glenwood,MN
Summary
Reliable Propane Delivery Driver known for high productivity and efficiency in task completion. Skilled in safe driving practices, customer service, and route optimization to ensure timely deliveries. Excels at communication, problem-solving, and time management, fostering positive relationships with clients and team members while maintaining strict adherence to safety protocols.
Overview
21
21
years of professional experience
1996
1996
years of post-secondary education
1
1
Certification
Work History
Propane Delivery Driver
Dooley's Petroleum Inc
Hoffman, Minnesota
08.2024 - Current
- Operated propane delivery truck while adhering to safety regulations.
- Loaded and unloaded propane tanks at customer locations efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Provided excellent customer service during propane delivery interactions.
- Communicated with dispatch to coordinate timely deliveries and route adjustments.
- Assisted in training new drivers on company procedures and safety standards.
- Followed company policies for hazardous materials handling and transportation safety.
- Reviewed daily paperwork for accuracy and completeness prior to submitting it for processing.
- Adhered to all applicable laws governing transportation of hazardous materials.
- Utilized GPS navigation systems to locate addresses quickly and accurately.
- Performed minor maintenance on truck as needed such as checking fluid levels and tire pressure.
- Reported any accidents or incidents involving company vehicle immediately upon occurrence.
- Received orders for propane delivery and ensured accuracy of order details.
- Assessed customer needs for additional products or services during delivery process.
- Communicated effectively with dispatch team regarding any changes in route or schedule.
- Loaded and unloaded propane cylinders onto truck using proper safety protocols.
- Ensured timely arrival at customer sites in accordance with schedule.
- Established relationships with customers to ensure satisfaction with services provided.
- Took corrective action when necessary to avoid potential hazards while transporting goods.
- Identified problems or issues that may affect the safe transport of goods or passengers.
- Complied with all Department of Transportation regulations pertaining to commercial vehicles.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Mechanic
Pope County Co-Op Villard Cenex
Villard, Minnesota
10.2015 - 08.2024
- Diagnosed mechanical issues using industry-standard tools and equipment.
- Performed routine maintenance on vehicles to ensure optimal performance.
- Repaired engines, brakes, and electrical systems following safety protocols.
- Ordered and maintained inventory of automotive parts and supplies efficiently.
- Provided exceptional customer service by explaining repairs and recommendations clearly.
- Maintained a clean and organized workspace in compliance with safety regulations.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Kept detailed records of repairs, labor involved and parts used.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Completed required paperwork and delivered to customer.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Connected electrical wiring to control panels and electric motors.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Removed old oil, replaced filters, and added correct amounts of fluids.
Night Manager
City of Glenwood
Glenwood, MN
02.2005 - 10.2015
- Supervised night staff to ensure effective operations and service quality.
- Coordinated nightly schedules to optimize staffing and coverage needs.
- Managed guest inquiries and resolved issues promptly and professionally.
- Trained new employees on operational procedures and customer service protocols.
- Monitored inventory levels and ordered supplies as necessary for nightly operations.
- Collaborated with management to implement process improvements for efficiency.
- Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Identified opportunities to improve efficiency of operations processes during the night shift.
- Established friendly relationships with regular guests, members and residents.
- Oversaw night audit function and preparation of daily financial reports.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Secured building and walked grounds, fostering health and safety of employees and guests.
Education
Minnewaska Area High School
Glenwood, MNSkills
- Vehicle inspection
- Hazardous materials handling
- GPS navigation
- Customer relationship management
- Equipment maintenance
- Safety compliance
- Inventory management
- Problem solving
- Effective communication
- Team building
- Time management
- Attention to detail
- Professionalism and punctuality
- Forklift operation experience
- Safety compliance awareness
- Accurate record keeping
- Emergency response preparedness
- Adaptable to weather conditions
- Vehicle maintenance
- Propane delivery experience
- Commercial driving license
- Current CDL license
- HAZMAT endorsement
- Valid class A commercial Driver's license
Certification
- Class A Driver's License
- HAZMAT and Tanker Endorsement
- 28 year member of Glenwood Fire Dept
Timeline
Propane Delivery Driver
Dooley's Petroleum Inc
08.2024 - Current
Mechanic
Pope County Co-Op Villard Cenex
10.2015 - 08.2024
Night Manager
City of Glenwood
02.2005 - 10.2015
Minnewaska Area High School