Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Office Manager/Inside Sales
Valon Kone North America
05.2023 - Current
Facilitating communication and collaboration across the organization
Maintaining and organizing office records, files, and documents
Ensuring compliance with company policies, procedures, and regulations
Managing confidential information and sensitive data securely.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Dispatch Manager
Century Construction
02.2021 - 03.2023
Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture
Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages
Orienting new drivers on dispatch and our tracking software.
Logistics Clerk
Cherokee Nitrogen
01.2015 - 08.2020
Coast Guard and Homeland Security trained for chemical and terrorist attacks
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Reviewed order data to verify transactions and shipping dates
Coordinated dispatching drivers to accomplish daily delivery requirements
Collaborated with shipping department sta to facilitate smooth materials returns to correct vendors.
Education
Bachelor of Science - Criminal Justice And Sociology -minor in CSI
UNIVERSITY OF NORTH ALABAMA
01.1997
ASSOCIATE OF SCIENCE GENERAL EDUCATION -
ITAWAMBA COMMUNITY COLLEGE
01.1995
Skills
TRAINING AND DEVELOPMENT
CRITICAL THINKING
MICROSOFT OFFICE
GOOGLE SUITES
CUSTOMER SERVICE
ACCOUNTS PAYABLE
DISPATCH
SECURITY
Customer Service
Organizational Skills
Excellent multi-tasking ability
Data Entry
Customer Relations
Administrative Support
Scheduling Coordination
Inventory Control
Training and coaching
Event Coordination
Onboarding and Orientation
Office Management
Timeline
Office Manager/Inside Sales
Valon Kone North America
05.2023 - Current
Dispatch Manager
Century Construction
02.2021 - 03.2023
Logistics Clerk
Cherokee Nitrogen
01.2015 - 08.2020
Bachelor of Science - Criminal Justice And Sociology -minor in CSI
Investments Compliance Manager at QBE North America, Investments Compliance North AmericaInvestments Compliance Manager at QBE North America, Investments Compliance North America