AMY BROWNING
ROCKPORT,TX
Summary
Retired Army Chief Warrant Officer with 26 years of expertise in biomedical equipment repair and healthcare technology management. Proven track record in executive healthcare operations, project management, and process improvement. Extensive collaboration with Department of Defense, Veterans Affairs, and civilian hospital systems, ensuring compliance with government policies and effective technology assessments.
Overview
18
18
years of professional experience
Work History
Health Systems Manager
Texas National Guard
Camp Mabry, Remote
05.2023 - Current
- Program Manager for medical equipment and medical supplies for Texas National Guard.
- Provide guidance and ensure compliance to all subordinate units in the Texas National Guard regarding medical equipment and supplies.
- Monitor key performance indicators (kpi), conduct service audits, and analyze data to validate unit readiness to deploy on mission.
- Ensure consistent adherence to company policies, procedures, and standards are met for all contracts and any organic personnel work in medical logistics.
- Manage two annual budgets; medical supply (FY25 $1.2M) and medical readiness and equipment service (FY25 $4.2M) prioritize and monitor expenditures and provide cost-reduction recommendations.
- Act as the primary point of contact for escalated service issues or any contractor issues.
- Ensure all operations comply with Federal Acquisition Regulations, medical equipment service regulations, medical equipment recalls and all applicable Army Regulations.
Regional Service Manager
Advanced Sterilization Products (ASP)
Irvine, CA
05.2023 - 08.2024
- Responsible for overseeing and optimizing service operations, performance, and staff across a designated region.
- Develop and implement regional service strategies to enhance operational efficiency, service quality, and customer satisfaction.
- Monitor key performance indicators (KPIs), conduct service audits, and analyze data to identify areas for improvement and drive performance.
- Provide guidance, support, training, and professional development to service staff and subordinate managers to foster a culture of excellence.
- Ensure consistent adherence to company policies, procedures, and maintenance standards across all regional sites.
- Manage regional budgets, monitor expenditures (including maintenance and turnover costs), and provide cost-reduction recommendations.
- Act as the primary point of contact for escalated service issues, working to resolve them promptly and effectively.
- Collaborate with various stakeholders, including top executives, service providers, and customers, to build strong, positive relationships.
- Ensure all regional operations comply with relevant company regulatory standards.
J3 Healthcare Technology Management Logistics Management
Defense Health Agency
Fort Sam Houston, TX
05.2018 - 05.2023
- Program Manager for acquisitions of Medical Devices for all Army Medical Command Medical Treatment Facilities that are under the dollar value of $100K.
- Member of the team that developed medical equipment acquisition policy for defense health agency and Veteran’s Affairs (VA).
- Developed training for Logicole (medical equipment software) module utilized at all levels of DHA (like VA process).
- Executed training at all levels of use, hospital to agency, facilitating the change management from multiple legacy systems to new system of record.
- Aligning all medical equipment acquisitions with medical supply requirements.
- All actions conducted at DHA are aligned with DoD and VA for standardization and eventual merging of workflows.
Database Analyst
The Outfit
New Braunfels, TX
06.2016 - 05.2018
- Company Overview: Government Contractor
- Provide life cycle management and technical expertise for all contracts assigned.
- Utilize project management tools to deliver quality products to all customers.
- Supervise all employees assigned to contract/ remote employees across 20 facilities.
- Develop QA procedures.
- Development of deliverables that meet all government (client) requirements which were used at the executive level of United States Army Medical Command.
- Government Contractor
Database Analyst
ActioNet Inc.
Kelly Airfield, San Antonio
07.2014 - 06.2016
- Company Overview: Air Force Contractor
- Perform analysis of the given data and draw accurate inferences, in accordance with the objectives of the Air Force for the Essentris electronic patient record.
- Work collaboratively with all the systems administrators across the Air Force Medical Treatment Facilities (16 facilities) and Clinicomp to develop reports for end users on site.
- Developed the Standard Operating Procedure (SOP) for the database analyst.
- Developed Process Improvement for report request system, preventing double work.
- Certified Essentris Systems Administrator.
- Member of the team that is developing the standard reports for all Air Force MTF.
- Proficient in SQL and Oracle SQL Developer (10g, 11g).
- Security + certified.
- Air Force Contractor
Director of Perioperative Support Services/ Manager of Biomedical Equipment Repair
University Health System
San Antonio, TX
01.2014 - 06.2014
- Director of Perioperative Support Service for Level 1 Trauma consisting of 26 Operating Rooms that provide trauma, transplant, pediatric, robotic and routine surgical services.
- Served as the budget manager for perioperative services, which included all sterile supplies, instruments, capital equipment purchases, and pricing agreements averaging $2.4M monthly.
- Supervisor for 42 personnel: inventory control clerks, operating rooms attendants, sterile processing technicians, case cart coordinators and anesthesia technicians.
- A member of a team that moved perioperative services into a new facility expanding the footprint from 12 OR suites to 26.
- Project lead for revamping the sterile pack for each procedure performed in the operating room that would offer consolidating supplies to reduce cost per surgery.
- Supervisor of one of the first operating rooms in Texas to have the Automated Guided Vehicle (AGV) technologies aid in the delivery of healthcare.
- Served as member on the patient safety committee, product evaluation committee and the OR executive committee.
Chief, Biomedical Engineering Services
San Antonio Military Medical Center (SAMMC)
Fort Sam Houston, United States
08.2010 - 01.2014
- Serves as the Principal Biomedical Technology Officer for Brooke Army Medical Center (BAMC), the only Level I Trauma Center in the Department of Defense.
- Supervise Biomedical Engineering Services (BES) with over 80 Soldiers, Airmen, DA Civilians and Contractors; sustainment management of over 21K equipment records; execution of over 72K hours of scheduled and unscheduled maintenance annually; oversight of over $6M in contracts.
- Served as the Biomedical Lead for the 125% expansion of Brooke Army Medical Center (BAMC).
- Project Lead for the patient monitoring equipment purchase and implementation.
- Implemented radio frequency ID (RFID) equipment tagging; allowing for over 10K end items to be tagged and tracked wirelessly throughout the facility.
- Implemented the training program that allowed Biomedical Engineering technicians to become 8570 compliant and maintain all the medical device systems that required IT infrastructure.
- Member of the team that renovated the Cardiac Cath Lab for BAMC, adding the radiological rooms required to double their patient load and decrease patient wait time.
- Collaborated with USAMMA on the Integrated Operating Room for BAMC; developing requirements that captured clinical priorities, safety standards and biomedical requirements.
- Member of the Temperature Sensitive Medical Products (TSMP) that wrote the policy and devolved the procedures for Southern Regional Medical Command to implement.
- Supervised the movement of all Dental assets during the renovation of two dental clinics on Fort Sam Houston.
- Member of the team that expanded the Central Material Processing section of BAMC to accommodate the increase in operating rooms by more than double.
- Project Lead for the temporary installation of four additional operating rooms in the parking lot of BAMC during renovations.
Chief, Medical Maintenance
10th Combat Support Hospital
Fort Carson, United States
09.2007 - 07.2010
- Chief of Medical Maintenance for a Combat Support Hospital (CSH).
- Serves as the Chief of Medical Maintenance ensuring the unit has all the equipment functioning to be combat ready to assist 1st Medical Brigade and 4th Infantry Division at Fort Carson.
- Manages the maintenance and operational readiness of a 248-bed Deployable Combat Support Hospital consisting of MEPMEDS equipment valued at more than 84 million dollars.
- Serves as a mentor to all subordinate leaders ensuring all technicians maintain their technical skills.
- Serves as rater for one NCO and Senior rater for two NCOs.
- Serves as the Hospital Safety Officer.
- Served as the SME for all medical equipment during the turnover of Ibn Sina Hospital back to the country of Iraq while setting up a new facility on Victory Base.
- Worked alongside the Corps of Engineers to renovate the Victory Base facility to accommodate the hospital Level One Trauma Mission.
- Requested by the government of Iraq to inspect clinics that were being built to support local nationals for life safety code deficiencies and help them develop a plan of action to become compliant.
- Managed the equipment maintenance for 5 satellite locations as the hospital mission expanded across the battlefield.
- Recognized as the Flagship Organization for our utilization of Standard Army Maintenance System- Enhanced (SAMS-E) being the first CSH to have complete visibility to higher headquarters.
- Developed a cross leveling and equipment draw down model that was adopted at FORSCOM level.
Education
MS - Program Management
Thomas Edison State College
BA - Criminal Justice
Thomas Edison State College
AAS - Criminal Justice
Thomas Edison State College
Life Cycle Logistics Level I and II -
DAU
AAMI BMET Certified - CBET
Skills
- Healthcare technology management
- Quality assurance
- Client-oriented solutions
- Contractor deliverables
- Program oversight
- Policy adherence
- Team building
- Process optimization
- Innovative solutions
Timeline
Health Systems Manager
Texas National Guard
05.2023 - Current
Regional Service Manager
Advanced Sterilization Products (ASP)
05.2023 - 08.2024
J3 Healthcare Technology Management Logistics Management
Defense Health Agency
05.2018 - 05.2023
Database Analyst
The Outfit
06.2016 - 05.2018
Database Analyst
ActioNet Inc.
07.2014 - 06.2016
Director of Perioperative Support Services/ Manager of Biomedical Equipment Repair
University Health System
01.2014 - 06.2014
Chief, Biomedical Engineering Services
San Antonio Military Medical Center (SAMMC)
08.2010 - 01.2014
Chief, Medical Maintenance
10th Combat Support Hospital
09.2007 - 07.2010
MS - Program Management
Thomas Edison State College
BA - Criminal Justice
Thomas Edison State College
AAS - Criminal Justice
Thomas Edison State College
Life Cycle Logistics Level I and II -
DAU