Amy Buchanan

• Maintained accurate patient records, documenting vital signs and medical histories for ongoing evaluation.
• Utilized electronic health record systems to streamline documentation and improve communication among staff.
• Managed chronic care nursing and behavioral health (BHI) operations in a remote setting, enrolling patients and triaging cases using Medent EMR to ensure seamless chronic care management.
• Conducted enrollment calls, performing medication reconciliation, new patient assessments, and education on chronic care management programs
• Coordinated triage communications with providers and followed up with patients, enhancing continuity of care.
• Developed and updated care plans per visit, updated charts to display current labs and documents needed for chart to be complete. Communicating with supervisors, practices, and MDs over EMR to ensure accurate and timely care coordination. Following up with specialist offices and other offices to ensure all documentation is accurate and correct
• Recently been working on enrollment calls when needed, and having new hire nurses shadow calls and charting

• Provided quality patient care in various clinical settings, ensuring compliance with healthcare regulations.
• Mentored new nursing staff on best practices and operational procedures within diverse environments.
• Demonstrated flexibility and adaptability by effectively managing the demands of various healthcare settings during travel assignments.
• Mentored new LPNs entering the field, sharing best practices in patient care and fostering professional growth within the team.
• Administered medications and injections to patients.
• Delivered occupational, rehabilitation, psychiatric, dementia, and long-term care nursing services across multiple facilities, providing patient-centered care.
• Ensured strict compliance with telehealth regulations by conducting remote patient assessments and interventions, improving access to care. • Managed data entry and documentation, creating tracking spreadsheets to support operational efficiency and regulatory compliance.
• Worked in a supervisor capacity at various locations. Supervising CNAs, and other nurses

Developed and executed treatment plans for patients with mental health and substance abuse issues, supporting individualized patient outcomes.

• Accurately documented patient assessments, interventions, and progress in electronic medical records, ensuring regulatory compliance.

• Utilized telehealth platforms for remote patient evaluations, maintaining adherence to federal healthcare policies.

• Assisted with administrative tasks, including data entry and patient record management, improving operational workflow.

Assisted in a supervisor capacity for the overnight shift of 8pm-8am.