Amy Cabrera
Charlottesville,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/ Customer Lead
Chad Braynt
04.2022 - Current
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Processed customer service orders promptly to increase customer satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
Monticello High School
1400 Independence Way, Charlottesville, VA 22902Certified Nurse Assistant -
CATEC
1000 Rio Rd E, Charlottesville, VA 22901Skills
- Senior Leadership Support
- Active Listening
- Employee Relationships
- Staff Training
- Cash Handling
- Refund Processing
- Customer Service
- Customer Service Excellence
Certification
Basic life support certificate
Timeline
Cashier/ Customer Lead
Chad Braynt
04.2022 - Current
Monticello High School
Certified Nurse Assistant -
CATEC