AMY CASSIDY
Lansing
Summary
Ambitious individual with 18 years of supervisor experience. Able to work through problems and make difficult decisions. Eager to learn new jobs. Willing to do what it takes to get the job done.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Residential Youth Counselor
Highfields
04.2024 - Current
- Collaborated with multidisciplinary teams to ensure comprehensive care was provided to each resident.
- Established trust-based relationships with residents through consistent engagement, empathy, and understanding of their unique situations.
- Promoted a safe living environment by enforcing house rules and monitoring resident behavior.
- Assisted in the development of life skills for residents, leading to increased self-sufficiency and independence.
- Coordinated recreational activities that encouraged socialization, team building, and stress relief for residents.
- Reduced conflicts among residents through effective communication and active listening skills.
- Enhanced residents'' well-being by implementing individualized care plans and providing emotional support.
- Facilitated group therapy sessions that fostered personal growth and self-reflection among participants.
- Contributed to the development of treatment plans by participating in team meetings and providing valuable input based on individual interactions with residents.
- Monitored and documented client progress toward meeting goals and objectives.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Cook Lead Worker
Michigan Department Of Corrections
07.2018 - Current
- Oversee inmates to ensure recipes are being followed and the correct amount is made on time
- Problem solve when encountered with any issues
- Take record of temperatures and amounts of food
- Inspect cleaning duties
Food Service Supervisor
Trinity Food Service
04.2016 - 07.2018
- Supervise inmates making sure recipes are followed
- Inspect job duties
- Take inventory
- Problem solve
- Train new employees
- Properly cool saved food to be refrigerated
Team Captain
Merry Maids
10.2010 - 04.2016
- Deep clean using specified products
- Professional clean bathrooms, kitchens and living areas
- Dust, scrub, vacuum, mop and wash walls
- Train new employees
Night Team Supervisor
Ellis Cleaning
06.1999 - 10.2010
- Office management
- Inspect others work
- Appointment and scheduling organizer
- Office, bathroom and hot tub cleaning
- Alphabetical filing, computer entries, copying and sorting
Education
High School -
Holt High School
Holt, MI01.1999
Skills
- Leadership
- Organization
- Self-motivated
- Data entry
- First Aid/CPR
Task and goal oriented
- Supervision
- Employee training
- Great people skills
- Positive reinforcement
- Suicide prevention
- Anger management
Certification
- NVCI
- PREA
Timeline
Residential Youth Counselor
Highfields
04.2024 - Current
Cook Lead Worker
Michigan Department Of Corrections
07.2018 - Current
Food Service Supervisor
Trinity Food Service
04.2016 - 07.2018
Team Captain
Merry Maids
10.2010 - 04.2016
Night Team Supervisor
Ellis Cleaning
06.1999 - 10.2010
- NVCI
- PREA
High School -
Holt High School
Similar Profiles
Spring ChapmanSpring Chapman
Child Care Worker at Highfields IncChild Care Worker at Highfields Inc
Naomi HedbergNaomi Hedberg
Educator at Highfields Gardens Early LearningEducator at Highfields Gardens Early Learning
Mia Van Der MerweMia Van Der Merwe
Children's Ministry Volunteer at Highfields Community ChurchChildren's Ministry Volunteer at Highfields Community Church