Amy Castanon
Fresno,CA
Summary
Detail-oriented team player with strong organizational skills and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Clinica Sierra Vista
Fresno, CA
02.2023 - 02.2024
- Proven ability to learn quickly and adapt to new situations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Front Receptionist/Back Office
Accelerated Urgent Care
Fresno, CA
06.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
Associates in Science degree - Health Sciences
Fresno City College
Fresno, CA05.2023
Medical Assistant certificate - Medical Assisting
Fresno City College
Fresno, CA05.2023
Skills
- Communication
- Customer Service
- Attention to detail
- Adaptability
- Self-Motivation
- Professional Language
- Organization skills
- Time Management
Certification
- Medical Assistant Certification, Fresno City College, 06/05/22
- Certification of Training in injections, dermal puncture, and venipuncture, Fresno City College, 04/29/22
- Basic Life Support, American Heart Association, 09/30/23
References
- Accelerated Urgent Care, Veronica Pulido, (559) 519-0585
- FCC Medical Assistant Clinical Professor, Jojie Stallede, (559) 500-9992
- Clinica Sierra Visita, Duyen Tran, (714) 326-5528
- Clinica Sierra Visita, Kenshia Thomas, (504) 610-5194
Languages
English
Professional Working
Hmong
Limited Working
Timeline
Medical Assistant
Clinica Sierra Vista
02.2023 - 02.2024
Front Receptionist/Back Office
Accelerated Urgent Care
06.2022 - 08.2022
Associates in Science degree - Health Sciences
Fresno City College
Medical Assistant certificate - Medical Assisting
Fresno City College