Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Chapa

Houston,TX

Summary

Dynamic and dedicated professional with a strong background in customer service and team collaboration at PetSmart. Proven ability to enhance customer satisfaction through tailored services and effective problem resolution. Skilled in cash register operation and merchandise stocking, consistently contributing to team performance and operational efficiency.

Overview

5
5
years of professional experience

Work History

Cashier/Stocker

PetSmart
12.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked designated items on shelves, end caps and displays.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks to move heavy boxes.

Professional Dog Bather

PetSmart
12.2020 - Current
  • Assisted in training new hires on best practices for dog bathing techniques, contributing to an overall improvement in team performance.
  • Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
  • Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for behavioral problems and signs of health issues.

Education

Clear Brook High School
Friendswood, TX

Skills

  • Customer Service
  • Product Labeling
  • Team Collaboration
  • Order Packaging
  • Willing to Learn
  • Merchandise Stocking
  • Pallet Jack Operation
  • Cash Register Operation

Languages

English

Timeline

Cashier/Stocker

PetSmart
12.2020 - Current

Professional Dog Bather

PetSmart
12.2020 - Current

Clear Brook High School

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