Amy Chapa
PetSmart
Houston,TX
1
Language
6
years of professional experience
Dynamic and dedicated professional with a strong background in customer service and team collaboration at PetSmart. Proven ability to enhance customer satisfaction through tailored services and effective problem resolution. Skilled in cash register operation and merchandise stocking, consistently contributing to team performance and operational efficiency.
Work History
Professional Dog Bather
2 Years 11 Months- Washed, nail trimmed, and brushed all dog breeds to maintain good grooming standards.
- Enhanced customer satisfaction by providing
thorough dog bathing services tailored to each
pets unique needs. - Supported front desk when needed, taking
appointments and answering client inquiries
regarding dog bathing procedures and pricing
options. - Assisted in training new hires on best practices for dog bathing techniques, contributing to an
overall improvement in team performance.
Cashier/Stocker
5 Years 9 Months- Provided friendly greetings to customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and
credit card transactions with excellent accuracy
levels. - Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Stocked designated items on shelves, end caps
and displays. - Operated equipment such as pallet jacks to
move heavy boxes.
Education
High School Diploma
Skills
Dog Bathing Techniques
Customer Service
Attention to Detail
Cash Register Operation
Merchandise Stocking
Pallet Jack Operation
Basic Computer Skills
Eager to Learn
Team Collaboration
Languages
English
Timeline
Professional Dog Bather
PetSmart
10.2023 - CurrentRead More
Cashier/Stocker
PetSmart
12.2020 - CurrentRead More
Clear Brook High School
High School Diploma
Read More