Heydi Gutierrez
Lehigh Acres,FL
Summary
Compassionate Professional Dog Bather known for high productivity and efficient completion of tasks. Possess specialized skills in gentle handling, coat conditioning, and nail trimming ensuring animals are comfortable and calm throughout the bathing process. Excel in communication, patience, and adaptability when working with dogs of all breeds and temperaments. Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Diligent and hardworking professional dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Professional Dog Bather and Dryer
Shampooch Dog Salon
Bonita Springs, Florida
05.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Cleaned and sanitized all equipment used in the bathing process.
- Evaluated dog behavior prior to beginning grooming procedure in order to determine best approach for providing service.
- Utilized appropriate shampoos, conditioners and treatments based on breed type and coat condition.
- Followed established protocols for handling difficult pets in order to ensure safety of both animal and groomer.
- Ensured that all areas were cleaned properly following completion of job.
- Provided advice to pet owners regarding proper home care of their pets' coats between visits.
- Observed animals closely before, during, and after each grooming session to identify potential problems such as skin conditions or parasites.
- Checked for fleas and ticks on animals upon arrival in order to prevent spread of infestations.
- Greeted customers and answered questions about services offered.
- Provided baths, haircuts, nail trims, ear cleaning and other grooming services for dogs.
- Established a positive relationship with each customer through friendly conversation and professional demeanor.
- Monitored animals for any signs of stress or illness during bathing process.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Bathed large number of animals during each shift.
- Prepared food to meet needs of animals under care with appropriate meals.
- Walked animals outside to avoid accidents in play areas or bedding.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
- Delivered excellent service to pet owners to drive repeat business.
- Bathed and groomed pets using gentle techniques.
Dog Groomer Apprentice
Bethania Dog Salon
La Habana , Cuba
07.2023 - 10.2023
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Bathed large number of animals during each shift.
- Bathed and groomed pets using gentle techniques.
- Shave and de-matting dogs
Education
Escuela De Hoteleria Y Turismo (Front Desk)
Guanabo,Cuba07-2018
Escuela Nacional De La Aduana Cuba(Customs Officer
La Habana,Cuba01-2016
High School Diploma -
Rene Orestes Reine
La Habana, Cuba01-2014
Skills
- Dog bathing techniques
- Pet grooming standards
- Customer relationship management
- Gentle handling
- Shampoo and conditioner selection
- Safe grooming tools usage
- Empathy for animals
- Proper bathing techniques
- Animal handling
- Prepare food
Affiliations
Gardening, Animals, Nature.
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Professional Dog Bather and Dryer
Shampooch Dog Salon
05.2024 - Current
Dog Groomer Apprentice
Bethania Dog Salon
07.2023 - 10.2023
Escuela De Hoteleria Y Turismo (Front Desk)
Escuela Nacional De La Aduana Cuba(Customs Officer
High School Diploma -
Rene Orestes Reine
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