Amy Cieszynski
Kissimmee,FL
Summary
Accomplished Registered Nurse Case Manager with 28+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in remote triage settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.
Overview
16
16
years of professional experience
Work History
RN Case Manager
Halifax Health Hospice
08.2016 - 09.2021
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Responded promptly and professionally to patient questions and concerns.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Managed caseloads of between 12-17 patients.
Triage Manager
Cornerstone Hospice
03.2006 - 08.2016
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Managed up to 40-50 calls per day.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Associate of Science - Nursing
Gloucester County College
Sewell, NJ06.1995
Bachelor of Arts - Psychology
Rutgers University
Camden, NJ06.1989
Skills
- Critical Thinking
- Interdisciplinary Collaboration
- Care Delivery
- Regulatory Compliance
- Electronic Recordkeeping
- Medication Monitoring
- Case Management
- Community Resource Referrals
- Needs Assessment
Timeline
RN Case Manager
Halifax Health Hospice
08.2016 - 09.2021
Triage Manager
Cornerstone Hospice
03.2006 - 08.2016
Associate of Science - Nursing
Gloucester County College
Bachelor of Arts - Psychology
Rutgers University
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