Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Languages
Timeline
AccountManager

Ela Hinojosa

Edinburg,TX

Summary

* Highly organized and knowledgeable Registered Nurse with 37 years of nursing experience, specializing in Progressive Coronary Care Unit for 18 years, 2 yrs LTAC experience, 5 yrs Home Health, 3 yrs Revenue Cycle Nurse Auditor, 2 yrs Chest Pain Coordinator, 6 yrs Case Manager in Acute Care Hospital.

* Monitored and coordinated care to deliver optimal support for individual needs. Efficiently carried out assessments, documented point of care details and collaborated with different parties to monitor and enhance support. Experienced at developing management and control strategies to easily identify and address deficiencies.

* Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. *Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

*Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.

*Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.

*Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.

*Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

*Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RN case management position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

RN Case Manager

Rio Grande Regional Hospital
08.2018 - Current
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
  • Actively participated in family and patient planning processes.
  • Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
  • Obtained and followed physician recommendations for both inpatient and outpatient care depending on diagnosed recovery process.
  • Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
  • Secured insurance authorizations to SNFs, Inpatient Rehab, LTAC facilities or long-term care placement.
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.

Chest Pain Coordinator

Valley Baptist Medical Center- Brownsville
04.2016 - 07.2018
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Clinical Supervisor Telemetry

Valley Baptist Medical Center- Brownsville
05.2015 - 04.2016
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
  • Assessed patients, determined needs, and managed care.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.

RN Nurse Auditor

Valley Baptist Harlingen
08.2013 - 05.2015
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.

Director of Nurses Home Health

Continuum Home Health Care
01.2010 - 08.2013
  • Implemented infection control policies that significantly reduced hospital-acquired infections among patients under our care.
  • Promoted a collaborative work environment with interdisciplinary teams to optimize patient outcomes.
  • Ensured compliance with regulatory standards by conducting thorough audits and making necessary improvements.
  • Fostered strong relationships with patients'' families through effective communication strategies and empathetic support systems.
  • Evaluated existing policies and procedures regularly to adapt them according to changing medical regulations.
  • Reduced hospital readmission rates by implementing robust discharge planning processes and patient education initiatives.
  • Collaborated closely with other healthcare professionals to ensure seamless transitions between different departments or facilities.

Registered Nurse PRN

Valley Baptist Medical Center Harlingen
12.2008 - 01.2010
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Case Manager Registered Nurse, LTAC

Solara Hospital - Harlingen
05.2007 - 12.2008
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Education

Associate of Applied Science - Associates Degree in Nursing

University of Texas Pan American
05.1993

Licensed Vocational Nurse

Valley Baptist Vocational School of Nursing
08.1987

Skills

  • Home Infusion Care
  • Drug Calculations
  • Medical Assessment
  • Patient Care Planning
  • Patient Care Oversight
  • Compassionate and Caring
  • Accurate Documentation
  • Patient Examination
  • Clear Patient Communication
  • Blood Draw and Sample Collection
  • Patient Condition Monitoring
  • Care Coordination
  • Preventive Healthcare
  • Diet and Nutrition
  • Procedure Assistance
  • Decision Making
  • Patient Care Assessment
  • Critical Thinking
  • Medical Procedure Preparation
  • Medication Administration
  • Monitoring Vital Sign
  • Cardiac Telemetry Specialized Care
  • Cardiac Monitoring
  • Direct Patient Care
  • Unit Oversight
  • Community Program Referrals
  • Delegation and Motivation
  • Test Interpretations
  • Infection Control
  • Chronic disease management
  • Discharge planning
  • HIPAA compliance
  • Multidisciplinary approach
  • Care coordination
  • Case evaluation
  • Medication management
  • Palliative care
  • Healthcare regulations
  • Case management
  • Critical thinking
  • Compassionate and caring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Education and Training

other,other

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

RN Case Manager

Rio Grande Regional Hospital
08.2018 - Current

Chest Pain Coordinator

Valley Baptist Medical Center- Brownsville
04.2016 - 07.2018

Clinical Supervisor Telemetry

Valley Baptist Medical Center- Brownsville
05.2015 - 04.2016

RN Nurse Auditor

Valley Baptist Harlingen
08.2013 - 05.2015

Director of Nurses Home Health

Continuum Home Health Care
01.2010 - 08.2013

Registered Nurse PRN

Valley Baptist Medical Center Harlingen
12.2008 - 01.2010

Case Manager Registered Nurse, LTAC

Solara Hospital - Harlingen
05.2007 - 12.2008

Licensed Vocational Nurse

Valley Baptist Vocational School of Nursing

Associate of Applied Science - Associates Degree in Nursing

University of Texas Pan American
Ela Hinojosa