Curtis Ward
Everett,WA
Summary
Highly organized Case Manager with 10 plus years of experience as a Home Health Registered Nurse. Offering a proven history of successfully advocating for patients and working with practitioners in many different settings including - skilled nursing facilities, group homes, personal residences and assisted living homes. Passionate about delivering quality care and facilitating efficient healthcare coordination.
Overview
12
12
years of professional experience
Work History
RN Case Manager
Supplemental Health Care - Providence home health
Everett, WA
03.2025 - Current
- Maintained accurate documentation of patient progress in the electronic health record.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
RN Case Manager
Parc Home Health and Hospice
West Bloomfield, MI
03.2024 - 02.2025
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Facilitated referrals to community resources for additional support services.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
RN Case Manager
Center Well
Everett, WA
12.2023 - 03.2024
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Maintained accurate documentation of patient progress in the electronic health record.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
Skilled Inpatient Care Coordinator
Navihealth
Center Line, MI
07.2023 - 12.2023
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Planned and coordinated discharge from care facility to patient's home.
- Educated clients on options to assist in making informed decisions.
- Collaborated with other professionals to assess client needs.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Documented services and collected required data for evaluation.
- Modified treatment plans to accommodate changes in clients' health or progress.
RN Case Manager
Diamond Home Health Care
Plymouth, MI
01.2020 - 11.2023
- Collaborated with physicians on patient medications, medical needs and performance.
- Developed patient care plans, overall patient health assessments and evaluations.
- Actively participated in family and patient planning processes.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
- Incorporated appropriate nursing methods to create individualized care plans.
Nurse Case Manager
Optimal Home Health Care
Bingham Farms , MI
04.2023 - 07.2023
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Evaluated nursing notes to confirm completeness and accuracy of descriptions outlining nursing care provided and corresponding patient responses.
- Charted weekly progress notes and coordinated through written and verbal communications with health care team to ensure patient goals were on track and being met.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
RN Case Manager
Parc Home Care
West Bloomfield, MI
03.2022 - 04.2023
- Collaborated with physicians on patient medications, medical needs and performance.
- Developed patient care plans, overall patient health assessments and evaluations.
- Actively participated in family and patient planning processes.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
- Incorporated appropriate nursing methods to create individualized care plans.
- Trained, guided and mentored home healthcare providers to ensure all objectives were met.
Unit Manager
Autumn Woods Nursing Facility and Rehab.
Warren, MI
01.2022 - 03.2022
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Senior Nurse Mentor/Case Manager
Residential Home Health and Hospice
Troy, MI
07.2013 - 01.2020
- Along with aforementioned RN case manager duties, provided teaching, mentoring, on-boarding and instruction to new nurses hiring in or nurses requiring additional training.
Education
Associate of Science - Nursing
Macomb Community College
Warren, MI06.2011
Skills
- Medical assessment
- Patient care planning
- Home infusion care
- Patient monitoring
- Medical screening
- Gastroenteral nutrition education
- Patient education and counseling
- Taking vitals
- Geriatric treatment knowledge
- Patient discharging
- Health and wellness expertise
- Gastrostomy tube care
- Patient Satisfaction and Process Improvement
- Culturally sensitive
- Health care consultation
- Electronic Health Records Management
- Nursing Plan Development
- Patient Care
- Follow-up calls
- Documenting vitals
- Home visits
- Patient relations
- Wound care specialist
- Medication and IV administration
- Intake and discharge
- SBAR communication
- Diabetes management
- CMS guideline efficient
Additional Information
- USMC 1991-1995 - Honorable discharge
Timeline
RN Case Manager
Supplemental Health Care - Providence home health
03.2025 - Current
RN Case Manager
Parc Home Health and Hospice
03.2024 - 02.2025
RN Case Manager
Center Well
12.2023 - 03.2024
Skilled Inpatient Care Coordinator
Navihealth
07.2023 - 12.2023
Nurse Case Manager
Optimal Home Health Care
04.2023 - 07.2023
RN Case Manager
Parc Home Care
03.2022 - 04.2023
Unit Manager
Autumn Woods Nursing Facility and Rehab.
01.2022 - 03.2022
RN Case Manager
Diamond Home Health Care
01.2020 - 11.2023
Senior Nurse Mentor/Case Manager
Residential Home Health and Hospice
07.2013 - 01.2020
Associate of Science - Nursing
Macomb Community College
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