Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Clark

Indianapolis,IN

Summary

With over 15 years of experience in the medical field, this compassionate and community-oriented health coach possesses a strong background in patient care, mental health, and crisis counseling. Equipped with the necessary skills, this individual provides holistic support throughout the birthing process. Their passion lies in utilizing extensive patient care experience and knowledge of community health to offer comprehensive care and guidance to expectant mothers. Aspiring to become a doula, they are dedicated to ensuring the physical and emotional well-being of mothers during this transformative journey.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Health Coach

Southwest Health Net
08.2023 - Current
  • Coordinated transportation for patients to ensure they received necessary medical services and follow-up care
  • Served as a liaison between patients, families, and healthcare providers to facilitate communication and support
  • Sent referral to Mental Health as needed/ requested
  • Maintained detailed patient records while ensuring compliance with healthcare and We Care regulations
  • Conducted monthly home visits with families to provide ongoing support and assess individual needs
  • Provided tailored community resources to meet individual patient needs
  • Delivered essential baby items to families in need, including formula, baby food, diapers, wipes, clothes, bottles, car seats, and pack-and-plays
  • Educated families on important health topics such as safe sleep practices, birth spacing, nutrition and wellness, breastfeeding, the harms of smoking, mental health, and available support resources

Crisis Counselor

National Suicide Prevention Line - 988
08.2021 - 08.2023
  • Delivered Online individual counseling sessions to clients dealing with mental health issues
  • Developed and implemented safety plans tailored to each client's needs
  • Provided crisis intervention and support during emergencies
  • Following up 24 - 48 hours later

Lead Pharmacy Tech

Walgreens
06.2012 - 08.2021
  • Oversee other pharmacy technicians
  • Train new and current staff
  • Manage inventory and supplies
  • Ensure quality and regulatory compliance
  • Handle customer inquiries and provide good service
  • Do administrative tasks like scheduling and record-keeping
  • Work with pharmacists and healthcare professionals
  • Solve operational issues in the pharmacy

Clinical Experience (RN) - Obstetrics and Gynecology

New Castle Community Hospital
01.2020 - 01.2021
  • Assisted in labor and delivery, including monitoring fetal heart rates, supporting mothers during childbirth, and providing immediate newborn care
  • Provided postpartum care, including monitoring vital signs, assisting with breastfeeding, and educating new mothers on postpartum recovery and newborn care
  • Conducted prenatal assessments, including taking patient histories, performing physical exams, and educating expectant mothers on prenatal health and nutrition
  • Assisted in gynecological exams and procedures, including Pap smears, pelvic exams, and contraceptive counseling
  • Educated patients on reproductive health, family planning, and sexually transmitted infection (STI) prevention

CNA

Waters of Muncie
01.2006 - 01.2012
  • Help patients with bathing, dressing, and eating
  • Check and record vital signs like blood pressure and temperature
  • Assist patients with moving around (e.g., getting in and out of bed)
  • Keep patient rooms clean and change bed linens
  • Make sure patients are comfortable and address their needs
  • Help nurses and doctors with basic medical tasks
  • Watch patients and report any changes to the nurses
  • Offer companionship and emotional support to patients

Education

RN - Obstetrics and Gynecology

IVY Tech Community
New Castle, Indiana
01.2021

Skills

  • Excellent Customer Service
  • Effective Communication
  • Regulatory Compliance
  • Collaboration and Teamwork
  • Detailed Record Keeping
  • Problem-Solving Skills
  • Empathy and Compassion

Certification

  • Certified Community Health Worker
  • Certified Mental Health Crisis Counselor
  • CPR and First Aid Certified

Timeline

Community Health Coach

Southwest Health Net
08.2023 - Current

Crisis Counselor

National Suicide Prevention Line - 988
08.2021 - 08.2023

Clinical Experience (RN) - Obstetrics and Gynecology

New Castle Community Hospital
01.2020 - 01.2021

Lead Pharmacy Tech

Walgreens
06.2012 - 08.2021

CNA

Waters of Muncie
01.2006 - 01.2012
  • Certified Community Health Worker
  • Certified Mental Health Crisis Counselor
  • CPR and First Aid Certified

RN - Obstetrics and Gynecology

IVY Tech Community
Amy Clark