Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Coffey

McDonough,GA

Summary

Starting over is daunting, but I am optimistic. I have spent the past ten years as a caregiver to my ailing Father, then Grandfather. My customer service and multitasking skills have only improved by these experiences. I am uniquely qualified for all public facing rolls. This is due to my adaptability, problem solving, and unfaltering courtesy in the face of stressful situations.

Overview

11
11
years of professional experience

Work History

Server / Bartender

Ritz-Carlton
03.2013 - 10.2015
  • Managed multiple communication channels, ensuring timely responses to queries.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.

Server / Banquets

Ralph Brennan Restaurant Group
01.2005 - 02.2013
  • Delivered exceptional customer service in high-volume dining environment.
  • Trained new servers on menu items, service standards, and restaurant protocols.
  • Coordinated logistics for events, including setup, service flow, and breakdown processes.

Education

Unfinished - Biochemistry

University of New Orleans
New Orleans, LA

Associate of Science - Biological Sciences

Delgado Community College
New Orleans, LA
01-2009

Skills

  • Effective Verbal and Written Communication
  • Teamwork
  • Attention to Detail
  • Stress Management
  • Strong work ethic
  • Exceptional customer service
  • Food Handling
  • SafeServe Alcohol Safety

Timeline

Server / Bartender

Ritz-Carlton
03.2013 - 10.2015

Server / Banquets

Ralph Brennan Restaurant Group
01.2005 - 02.2013

Unfinished - Biochemistry

University of New Orleans

Associate of Science - Biological Sciences

Delgado Community College

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