Hi, I’m
Amy Conneely
Denton,MD
Summary
Dynamic Chief Operations Officer at Warwick Manor Behavioral Health, recognized for enhancing patient outcomes through evidence-based therapy programs. Expert in organizational leadership and policy development, fostering staff growth and community partnerships. Proven ability to implement clinical quality improvements, ensuring compliance and confidentiality while advocating for patient needs.
Overview
19
years of professional experience
1
Certification
Work History
Warwick Manor Behavioral Health
Chief Operations Officer
10.2018 - Current
Job overview
- Developed and implemented evidence-based therapy programs for patients with diverse mental health conditions, resulting in improved outcomes and patient satisfaction.
- Conducted regular performance evaluations of staff, providing feedback and coaching to support professional growth and development.
- Developed relationships with community organizations to facilitate referrals for additional support services that complemented therapeutic interventions.
- Developed policies and procedures for maintaining confidentiality of patient records in accordance with HIPAA guidelines.
- Oversaw the planning, execution, and evaluation of all program activities and events.
- Led the development of program policies, procedures, and guidelines in compliance with regulatory requirements.
Board of Child Care of the United Methodist Church
Certified Residential Child Care Program Administ
03.2014 - 10.2018
Job overview
- Oversaw the planning, execution, and evaluation of all program activities and events.
- Establish listing partnerships with community organizations to expand program reach and impact.
- Led the development of program policies, procedures, and guidelines in compliance with regulatory requirements.
- Provided training opportunities for staff members to enhance their skills in delivering high-quality programs/services.
Shore Home Care and Hospice
Bereavement Coordinator
07.2012 - 03.2014
Job overview
- Provided ongoing training for staff and volunteers in grief sensitivity, increasing overall competency in managing emotional situations.
- Established strong relationships with community organizations to broaden available resources for grieving families.
- Collaborated with interdisciplinary team members, ensuring seamless care coordination during the bereavement process.
- Advocated for the importance of grief support within the healthcare community by attending conferences, presenting on relevant topics, and networking with industry professionals.
- Conducted comprehensive assessments to identify client needs, strengths, and treatment goals.
The Memorial Hospital at Easton
Medical Social Worker
10.2009 - 07.2012
Job overview
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Completed comprehensive psychosocial assessments to patients and their families, identifying needs and developing appropriate care plans.
- Offered counseling and emotional support to individuals facing medical challenges, facilitating coping strategies and enhancing overall well-being.
- Assisted in the coordination of discharge planning by arranging post-hospitalization services such as home health care or rehabilitation facilities.
State of Maryland
Medical Social Worker I, Health Services
01.2007 - 10.2009
Job overview
- Completion of comprehensive evaluations of adults in jeopardy of institutionalization and developing appropriate care plans to assist them in remaining in a community setting if appropriate.
- Obtaining Medicaid levels of care and make referrals to community providers and resources as necessary.
- Worked closely with law enforcement agencies and/or Adult Protective Services during investigations involving vulnerable populations.
Education
Delaware State UniversityDover, DE
Doctorate from Social Work
05-2029
Wilmington UniversityNew Castle, DE
from Information Technology
08-2014
Delaware State UniversityDover, DE
from Social Work
05-2006
Delaware State UniversityDover, DE
Bachelor of Science from Social Work
05-2004
Skills
- Organizational leadership
- Operations management
- Staff development
- Budgeting and finance
- Policy development
- Clinical quality improvement
- Employee performance evaluations
- Clinical leadership
- Clinical supervision
Certification
Licensed Certified Social Worker - Clinical
Board Approved Social Work Supervisor
Timeline
Chief Operations Officer
Warwick Manor Behavioral Health
10.2018 - Current
Certified Residential Child Care Program Administ
Board of Child Care of the United Methodist Church
03.2014 - 10.2018
Bereavement Coordinator
Shore Home Care and Hospice
07.2012 - 03.2014
Medical Social Worker
The Memorial Hospital at Easton
10.2009 - 07.2012
Medical Social Worker I, Health Services
State of Maryland
01.2007 - 10.2009
Delaware State University
Doctorate from Social Work
Wilmington University
from Information Technology
Delaware State University
from Social Work
Delaware State University
Bachelor of Science from Social Work
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