Amy Connor

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
• Eased workload for caseworkers by taking on delegated tasks efficiently without compromising quality or attention to detail.
• Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
• Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.

• I processed Energy Assistance applications & determined eligibility for clients.

• I answered a switchboard & directed calls for an office of around 50 employees.

• I typed child abuse/neglect investigations for investigators.